HARRY SCHUMANN

** ******** **

Jackson, NJ *****

Home: 732-***-**** Cell: 908-***-****

E-mail: zaxf1m@r.postjobfree.com

I have over 15 years experience as a truck driver, having worked as an OTR and local driver . Always ensured that all my licenses are kept up to date so that I am familiar with current requirements, and I currently hold a clean CDL license with a Hazmat endorsement and a TWIC Card. I also believe it is important to keep adding to my skills and have continued with professional development throughout my career. Most recently I successfully completed the Smith System Course, which has made me a more aware driver. In all the roles I have held, I have kept a detailed log book and pride myself on my punctuality. I enjoy developing and maintaining good relationships with customers. I have successfully completed many deliveries of a range of loads, including food products, dangerous goods, machinery, timber and metal fabrications.

PROFESSIONAL EXPERIENCE

ESTES Express, Lakewood, NJ 2011-Present

Hub Driver

Drive Tractor-Trailer for national LTL carrier pulling 53ft vans and double trailer combinations from terminal to terminal.

Delivering time sensitive freight in a safe professional manner.

PRIME, Inc Springfield, MO 2010-2011

OTR Driver/CDL Class A w/Hazmat

Driving for North America's most successful refrigerated carrier that provides safe, reliable and continuous on-time service. Delivering High Value; Time Sensitive and Temperature controlled freight. Delivering within the 48 states and Canada with latest state of the art equipment.

HEWLETT-PACKARD, Skillman, NJ 2003-2008

Helpdesk Analyst

Supported cross-functional technologies vital to deadline-sensitive sales processes, directly linked to customer satisfaction and retention levels, ultimately critical to company's economic lifeline. Responded to weekly average of 125 first contact resolutions. Supported the sales force in Primary Care, Convatec and Medical Imaging divisions. Software and systems supported included Callmax (sample and employee tracking) software, IPlan, Outlook and 10 to 12 informational/educational employee interactive websites and a host of dialup and cable remote access connectivity services.

K-FORCE@C3i, Morristown, NJ 2002-2003

Home Office Coordinator

Spearheaded technical support functions to augment 2,600-member sales team in driving pharmaceutical company sales revenues. Provide helpdesk troubleshooting of software and hardware.

Coordinated the setup of new hires, transfers, and terminations of the Johnson and Johnson Pharmaceutical Sales force. Setup users in Siebal database and coordinated hardware distribution for the sales force.

FIDUCIARY TRUST COMPANY INTERNATIONAL, New York, NY 1999-2002

Lead Helpdesk Analyst

Provided company-wide first-level technical support to internal end users. One of two helpdesk analyst supporting 700 users worldwide.

Played lead role in effecting smooth acquisition when Franklin/Templeton bought Fiduciary. Traveled to California to train new helpdesk employees on the Fiduciary's proprietary trading software application and systems. Project completes on time within one month.

UNILEVER/LIPTON, Englewood Cliffs, NJ 1998-1999

Helpdesk Analyst

Managed technical support function for high volume helpdesk comprised of 3,000 users. Monitored system activity to ensure reliability, security and availability. Performed software installation, problem resolution, and remote system maintenance.

McLain Food Distribution, Burlington, NJ Tractor Trailer Driver 908-***-**** 1990 - 1997

• Operated tractor trailer for a national food service distributor; clients included Burger King, Jenny Craig and Kentucky Fried Chicken; traveled extensively throughout the east coast.

• Assessed and isolated vehicle equipment failures; contacted technicians to report and resolve problems.

• Conducted visual inspections and analyzed Bill of Laden to ensure proper load balances.

• Performed safety procedures in compliance with legal regulations.

• Maintained a computerized log book.

• Resolved customer problems in a timely and professional manner; performed follow-up procedures to increase sales and ensure customer satisfaction.

EDUCATION AND PROFESSIONAL TRAINING

Shore Tractor-Trailer Training Forked River, NJ (2010)

"Fundamentals of Networking" Target Training Center, Kenilworth, NJ (2002)

"Fundamentals of the Securities Industry" NY Institute of Finance, NYC (2000)

Electronics and Computer Technology Cittone Instutite, Edison, NJ (1998)

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