General Manager - Medical Device

EXECUTIVE PROFILE

Facilities Management ~ Business/Revenue Growth ~ Collaborative Leadership

Highly-accomplished, results-focused executive leader and take-charge facilities management specialist with 14 years of demonstrated success contributing to superior corporate performance through expert alignment of advanced facilities and management knowledge/experience, business/financial planning and exceptional strategic vision. Strong record of achievements in facilities/operations management and process flow analysis/improvement to identify critical operational issues and implement innovative solutions/services to establish proper workflow and maximize productivity. Fueled business/revenue growth through adept capital budgeting, inventory control, forecasting, customer and regulatory compliance/quality audits and sales & marketing initiatives. Creative, self-motivated problem-solver with superlative strategic planning and organizational skills. Outstanding communication, customer satisfaction and team building attributes with the ability to lead and motivate team members to successfully meet/exceed project goals on time and within budget.

CORE COMPETENCIES

Facilities Management • Medical Device • Process Flow Analysis/Improvement • Strategic Planning • Project/Team Leadership • Process Improvement • Operations/Change Management • Information Systems Integration • Quality/Compliance Audits • Financial Planning/Forecasting • Full P&L Accountability • Corporate Culture Building • Budgeting & Scheduling • Inventory Control • Customer Satisfaction • Problem Identification/Resolution • Customer and Regulatory Compliance • Interpersonal Communications • Relationship Building • Business to Business Sales • Account Management • Account Retention • Negotiation Skills • Team Building/Training • Staff Development

SELECTED ACCOMPLISHMENTS

• Superlative Management Talents: Devised effective strategies and innovative financial initiatives to execute multi-million dollar projects for greatest long term value/growth. Successfully planned projects and motivated/inspired high-performing teams to achieve excellence.

• Demonstrated Financial Acumen: Capitalized on expert ability to predict and manage financial performance and assess the financial impact of business decisions and direct sales initiatives. Directed 22-member team and achieved projected revenue and profit goals for a $4.55 Million operation.

• Innovative Leader: Developed and validated ethylene oxide cycles for sterilization that eliminates the need for conventional preconditioning. Project leader for the layout and installation of multiple sterilization chambers, emission control system, and preconditioning/aeration rooms.

• Outstanding Relationship Management: Established key collaborations to stimulate business development and growth. Cultivated productive relationships with customers and instituted outstanding sales and customer service programs resulting in greater customer satisfaction and increased account retention.

PROFESSIONAL EXPERIENCE

INTERNATIONAL STERILIZATION LABORATORY, Groveland, Florida 2003 – 2008

General Manager

Command superior strategic leadership and overall facilities management success encompassing formulation/ maintenance of company-wide operations/production procedures and budgets/expenditures to fulfill company objectives of maximizing productivity/minimizing costs for specialized Ethylene Oxide (EtO)/Gamma sterilization

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PROFESSIONAL EXPERIENCE

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services company. Collaborate with CEO on operations/production status. Negotiate contracts. Strengthen key relationships leading to new business opportunities. Supervise hiring/training of all personnel.

• Optimized achievement of organizational goals/objectives by skillfully identifying new business opportunities and utilizing adept knowledge of effective business practices, strategic/operational planning, financial/cost analysis, personnel administration, marketing, and expertly creating/implementing process flow improvements.

• Project Leader for the installation and qualification of two environmental control systems, one temperature controlled product off-gassing room and three large sterilization autoclaves.

• Increased operational efficiency and profitability through astute facilities and equipment management/ evaluation, and conceptualizing processes and procedures to guide sterilization cycle operations to maximize production capacity/productivity. Qualified new process controls to optimize process flow/overall performance.

• Fueled explosive growth in net sales from $600K in 2003 to $2.65 Million in 2007, with corresponding increases in operating income of 438%, through implementation of process flow improvements which enabled immediate revenue generation.

• Elevated operational performance by reducing customer turn-time while increasing quality through process flow and cycle development enhancements.

• Utilized outstanding financial/business planning and analytical skills by determining working capital needed for business growth, including funding for facility/preventive maintenance, production equipment, safety and quality. Developed/Analyzed budgeting, P & L, and process flow/turn-time utilization.

• Coordinated development/integration of sales, pricing and contract negotiations for business/revenue growth.

• Developed and implemented all maintenance/preventive maintenance programs/procedures.

• Ensured compliance/quality management by providing expert oversight of safety, ISO, FDA, EPA, FDEP, OSHA and quality system regulations requirements. Obtained ISO Certification through the development of the entire quality system, meeting all QSR/GMP, MDD and AAMI guidelines. Led four, “Zero” observation, FDA quality audits.

STERIGENICS, INC., Smyrna, Georgia 1995 – 2003

(Formerly Ion Beam Applications and Griffith Micro Science, Inc. Smyrna, Georgia)

General Manager (1997-2003)

Orchestrated adept strategic leadership/management oversight of all day to day quality, process, customer service, logistics, sales and maintenance activities. Facilitated delivery of periodic reports to the VP of Eastern Operations in the areas of quality, utilization, sales, capacity and safety. Provided comprehensive training classes to managers focusing on GMP/QSR requirements, process improvements, safety and customer turn-time expectations. Responsible for facility-wide hiring of all personnel.

• Demonstrated fiscal discipline and financial planning acumen in the development/administration of 5-year financial plan, formulated through expert evaluation of market trends, growth opportunities and corporate sales and marketing strategies.

• Enhanced operational capabilities/customer satisfaction through development/implementation of corrective/ preventive action measures effective against non-conformances, deviations and variances with customer specifications.

• Drove improved financial performance through analysis of monthly P & L statements against general ledger (GL) to devise strategies for reducing cost of goods sold.

• Impacted bottom line maximizing process efficiency and profitability through astute management and strategic development to increase net sales by 45% while reducing operating expenses by 50%. Significantly elevated sales levels exceeding capacity requiring additional capital for process and plant equipment.

• Realized business/financial goals of increased revenue/decreased customer turn-time by offering customers direct deployment distribution yielding greater operational efficiency and reduced costs.

• Established culture of plant safety by creating Best Demonstrated Practices Program, Process Safety Management Program, Right to Know Program and Hazardous Communications Program, all used company-wide. Served an instrumental role in attaining ISO certification.

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PROFESSIONAL EXPERIENCE

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• Recognized for achievement and honored facility-wide with Corporate Safety Award for 3 straight years for exceptional safety record and with Corporate Quality Award for 3 straight years for achievements in TQM.

• Contributed to leadership excellence providing oversight of administrative/operational issues and initiatives as member of process design, human resources and internal audit teams. Adeptly created/documented facility work instructions.

Process Supervisor (1995-1997)

• Led process improvement/operations enhancement efforts by performing quality reviews of all batch records for non-conformances, deviations and variances against customer specifications.

• Managed administrative functions, including coordination of logistics/scheduling of product processing and preventive maintenance performance/review.

• Knowledgeably trained/mentored/conducted performance reviews for all operators, maintenance and logistics personnel.

• Exhibited exceptional management/leadership skills stepping-in for general manager in his absences.

• Execution of all validation protocols.

ADDITIONAL PROFESSIONAL HISTORY

R. L. MATHIS DAIRY, Decatur, Georgia 1989 – 1994

Route/Sales Supervisor

EDUCATION / PROFESSIONAL DEVELOPMENT

ANDERSON COLLEGE, NC

Business/Management

Continuing Education/Management Training: 8 Disciplines Root Cause Analysis • Skill Path Career Development • Team Building • Hazardous Communications • Process Safety Management • Internal Auditing

Technical Skills: Highly proficient in: Word • Excel • PowerPoint

Membership: Florida Medical Manufacturers' Consortium, Inc.

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