Sales Manager
Resume:
Stephanie Krausse
********@*****.***
Business Development Professional
• Recent honors graduate of University of Georgia Consumer Science program highly motivated to launch professional business career.
• Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently.
• Technically skilled cross-platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, Access, Outlook, and Photoshop. Key Competencies
Customer Acquisition
Referral/Repeat Business Generation
PowerPoint Presentations
Public Speaking
Complaint Handling
Consultative Sales
Sales Reports & Correspondence
POS Systems
Inventory Management
Education
UGA, Athens, GA
BS in Fashion Merchandising GPA: 3.05 (Hope Scholarship recipient and honors roll/dean’s list), August 2007
• Projects:
o Fashion Product Line Development
Create and market own new company with complete apparel line. Market and design the company from ground up.
o Retailing Apparel and Textiles
Design store lay out for upcoming boutique in Athens GA called Rogue Apparel and Gifts.
Developed a 1250 sq/ft floor plan, window design, and store displays.
Work Experience
Colonial Properties Trust, Colonial Grand at River Oaks– Duluth, GA Lease Consultant (present)
Lease Consultant for Luxury Apartments in the heart of John’s Creek/Duluth GA. Responsible for activities related to apartment rentals, move-ins and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in procedures in accordance with the company's and the community's established policies and procedures while building and maintaining resident relations. Provide high quality resident service and assist with processing of service requests. Gather and study market trend information and compile competitive market analysis.
Exit Realty Martin Group – Daytona Beach, FL Office Manager
Regulate clerical and secretarial functions. Ensure office staff are working properly and evaluate performance as well as manage office conditions. Design and implement filing systems and ensures that these systems are up to date. Lay down procedures for maintaining records. Ensure that personnel files are up to date and secure, and that transfer and disposal of records as per the retention schedules and policies are carried out effectively. Hold meetings with the lead broker/owner to review performance of the company and the staff. Also handle any customer complaints, maintain adequate supplies/equipment/inventory, monitor/analyze internal processes at all time, prepare various reports (excel) and schedules, allocate resources to enable staff performance, and perform various other office management tasks.
Vanity Fair Intimates – Alpharetta, GA Assistant Account Sales Mgr for Target
Manage all aspects of intimate apparel sales to Target. Book/track orders, forecasting future business, monthly business reviews with Target team, increase growth and expand sales to additional stores, develop new brand at Target by VF Brands, merchandise the new brand… Work closely with Buyers and Business Accountant at Target to track sales and grow the business, as well as prevent any upsets before they occur. Review new product with merchandisers to market to Target consumer. Work with marketing on ads/promotions that work within my given budget. Maintain budget. Run all reports, monitor instocks to all 1750 stores, weekly balance sheets comparing sales to last year/month to date/last week, track sales by style/size weekly, color updates on new and existing styles, determine correct size variations dependant on target consumer, and suggest any changes to be made to planogram. Oversee all decisions for Target.
R J Ackaway & Assoc. – Norcross, GA Merchandise & Sales Manager
Responsible for all levels of the business. We represent one circular fabric mill; one warp knit and narrow elastic mill, and one sublimation print company. We have many accounts here in southeast ranging from athletics, swimwear, intimate apparel, costumes and dancewear Manage the sample goods to ensure they get to the proper delivery point. Manage sample goods in stockroom at all times constantly updating and upgrading the inventory. Monitor goods and review with customers to ensure proper for their specific end use, give suggestions on fabric usage. Monitor time lines and follow through with merchandisers and vendors to maintain schedules. Responsible for being the key liaison between all levels of the business and ensure the final product delivers on time and meets customer satisfaction. Review customer commitments and make sure they meet minimum purchasing requirements. Call meetings and prepare presentations to show new developments to existing/new customers. . Attend sales meeting with each fabric companies to increase efficiency by presenting concerns from customer’s prospective. Follow up on all sample packages to new customers and get orders. Monitor and maintain spreadsheets for open orders, daily sales, lap dips, new development requests, price quotes, customer complaints, and delivery quotes. Certified in Sublimation Printing.
Southeast Merchandise & Sales Manager for Mills: 2007 to 2009
• Darlington Fabrics – Rhode Island - Warp Knit Fabric Mill
• Texollini – Long Beach, CA – Circular Fabric Mill
• Avid Ink – Corona, CA – Sublimation Print Co
Sales Accomplishments:
• Earned consistent commendations for exemplary customer service skills. Regularly commended for “going above and beyond expectations” and “providing outstanding service and attention to clientele.”
• Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.
• Selected and streamlined products based on analysis of target consumer and sales data, resulting in superior performance in inventory sales.
• Proved the ability to multitask, manage multi-million dollar accounts, resolve customer issues and excel within a demanding, high-volume setting.
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