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Customer Service Manager

Location:
Decatur, GA, 30032
Salary:
$600-$1000 wk
Posted:
August 08, 2011

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Resume:

Garrick Wilson

**** ****** **** **

Atlanta, GA *0316

404-***-****

**********@*****.***

Summary:

Supervisory experience in bar operations with Vita/Thirsty Dog Tavern and Mixx Atlanta

Knowledgeable in liquor mixing and bartending. Very pleasing personality and personable

Experience:

Mixx Atlanta

Bar Manager/Bartender

April 2011-July 2011

-Responsible for running all aspects of the bar focusing on inventory, cleanliness, stocking,

set-up and exceptional customer service.

-Utililized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in

an fast paced environment

-Providing food service and extensive menu knowledge to customers

-Maintaining the liquor, garnishes, glassware, supplies and other inventory

-Calculate registers at end of a shift to ensure all is in operational order

Vita/Thirsty Dog

Bar Manager/Bartender

Spring 2008 – Spring 2011

-Responsible for running all aspects of the bar focusing on inventory, cleanliness, stocking,

set-up and exceptional customer service.

-Training & helping new staff, & assistance with various administrative duties

-Ensured that bar clients get quality service, which adds to the image and market reputation of

the place.

-Ability to work in a fast paced high volume environment

-Creative ability to develop new drinks

-Providing food service and extensive menu knowledge to customers

-Bartender for private parties in homes & events of clientele hosted by restaurant

-Managed up to 9 employees on any given night

Fall 2008 – Present

Bold American Catering

Bartender/ Server

-Prepare event Space for banquet or full service dinning

-Preparing alcoholic and non alcoholic beverages for patrons

-Provide food service to patrons

-Ability to work effectively and efficiently in a fast paced environment

-Facilitated and maintained liquor, wine and beer inventory

-Conveyed information on food and wine

Winter 2006 – Summer 2008

Bartender/ Barback

Apache Café

-Preparing alcoholic and non alcoholic beverages for patrons

-Receiving payments and maintaining tabs

-Maintaining the liquor, garnishes, glassware, supplies and other inventory

-Providing food service to customers

-Up selling of liquor, deserts and coffee

-Disseminating information about upcoming events and concerts

Fall 2001 – Summer 2008

Njiri African Imported Originals Inc./

NAIO Gallery

Founder/ CEO

-Hired and managed 4 employees

-Promoted gallery and exhibitions

-Aligned Sponsors for Gallery Exhibitions

-Performed Community Outreach

-Responsible for the management of emerging African visual artists within the

U.S. Market Place.

-Acted as liaison between established artists and potential buyers.

-Orchestrated exhibitions to optimize marketability of collections.

-Procured works of art for U.S. sales.

-Curator/ International art Consultant

N.A.I.O. Inc. has acquired an extensive list of clientele and continues to support and shed light on the gifted artists it represents. Opened NAIO Gallery in 2006 in the East Atlanta Village. This furthered the career of many artists.

Education

May 1996

Drake University, School of Education – Des Moines, IA

Awarded Bachelors of Science in Elementary Education with concentration in Early Childhood



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