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Customer Service Manager

Cypress, CA
August 17, 2012

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Server, Olive GArden, Cerritos, CA **/2012-08/2012

Baker, Mavericks, Fort mohave, AZ 11/2011-03/2012

For my responsibilities I would open the bakery in the mornings and close in the afternoons. I baked several different types of breads, cookies, muffins, breakfast and lunch foods. I had to maintain and clean ovens and cooking/baking surfaces and display cases. I also stocked inventory and assisted with the auditing.

Server, Jimmy d’s, Fort mohave, AZ 07/2011-02/2012

As a server my main responsibilities were to open the restaurant and set up for the morning. I also acted as busser, hostess, and cashier. All transactions were done by hand, including receipts and counting the drawer for the night. I left Jimmy D’s due to an unstable business ethic from managers and owners alike that worried me.

Server, Julio’s, Artesia, CA 02/2010-04/2011

At Julio’s I had the same responsibilities as above. Alongside those I also acted alone in the restaurant on many occasions being stand in manager. At this particular location I dealt with a lot of customer service ensuring their satisfaction from start to finish. I left Julio’s after they acquired their liquor license and I was not old enough at the time to serve alcohol to my customers.

Secretary, Precision Lift, Norwalk, ca 01/2008-5/2010

While at Precision Lift I handled all clerical duties such as filing, directing the phones, and inventory. I also assisted with the billing associated with the company. I left Precision Lift once my job at Julio’s became full time.

Volunteer on family ranch, Artesia, CA 4/2009-3/2010

On the ranch I assisted the owner with taking proper care of her animals. As my main daily duties I would clean after the animal’s stables/pens, feed them, and bathe them. I focused mainly on the three horses and taking care of their horse shoes and ensuring they received the proper amount of exercise and attention. I left this job when the family I worked for lost their ranch.


Gahr high school, cerritos, ca- Diploma 2011

Cerritos College, Cerritos, ca- less than 1 yr.


I believe I have outstanding interpersonal skills and a strong verbal communication. I am extremely organized and efficient in Microsoft Word, Adobe, Excel, and the Mac Os platform with an average of 63.4 WPM. I have proven leadership abilities, been known to be a quick learner, and swift at issue resolutions. In most jobs I have worked in the focal point of my position has always been to sell as much product as possible. I pride myself in being able to talk to customers and relate in a way that usually makes them feel comfortable with me and free to ask questions.


Joe Ramirez- Owner of Precision Lift; Known 9 yrs; 562-***-****

Daisy Salas- Accountant; Known 7 yrs; 714-***-****

Samir El-Sayed- Volunteer; Known 7 yrs; 909-***-****

Bhavesh Patel- Owner of Julio’s; Known 2 yrs; 562-***-****

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