* ******** ****** • Litchfield, N.H. *****
603-***-**** • z9c24q@r.postjobfree.com
Professional Summary
• Business Analyst and Consultant with extensive experience in Client Relations including: defining data and reporting requirements, developing and managing application development, testing, and implementation.
• Diverse Professional Services IT consulting skills necessary to provide support to multi-organizational environments and systems as well as myriad business stakeholders.
• Developed excellent communications and professional expertise through 20+ years in IT consulting and project management.
Core Competencies
Client Relations
Citrix Report Smith
Project Management
ADP Enterprise HRMS
Business Analysis / Services
MS Excel, Word, PowerPoint
IBM AS/400 BPCS
JD Edwards Business Systems
Documentation & Training
Professional Experience
Belden/Mohawk Wire and Cable July 2001 – Present
Business Analyst and Consultant supporting organizational needs for application development, system implementation, software conversions, report development, system administration, testing and IT project management.
IT Project Management and Professional Services
• Interview customers to document requirements and coordinate testing and triage efforts.
• Provide technical and consultative support to business stakeholders
• Transfer knowledge to individuals responsible for day-to-day operations and maintenance
• Work with client /server and web based technologies
• Specialize in Accounting Systems including Accounts Payable and General Ledger
Finance, Sales and Marketing Support
• Query reporting, data mining and data management for marketing analysis.
• Auditors requests for historical data mining from 2005 – 2008 for A/P disbursements on current BPCS System, pre 2005 from the Mohawk AS/400 system.
• Develop and manage all financial reporting for month end. IBM AS/400 System Maintenance
Payroll, HR Support
• In-House Payroll experience implementing and managing systems
• Completed ADP Enterprise HRMS Training Course
• Maintain security and functions for payroll and HR users
• Maintain and update data files for payroll and HR as Security Administrator for multiple locations.
• Create and run adhoc payroll and HR reports as requested
• Serve as back-up Payroll processing for multiple locations
• Run weekly reporting for 401K filing with Prudential Financial Services
• Run weekly corporate Citrix reports.
Creative Computer Solutions, Nashua, NH February 1994 - 2001
Managing Partner providing complete consulting services to organizations in manufacturing, medical claims and billing systems and insurance industries.
• Interview clients, document requirements and design systems
• Plan development and implementation phases of projects
• Perform a variety of IT activities as requested
• Work independently with minimal supervision relying on experience, accomplishments and good judgment
K & C Systems, Woburn, MA April 1982 – February 1994
Professional services organization delivering turnkey software systems for inventory control, manufacturing, insurance and financial services applications as well as complete system conversions and system upgrades.
• Custom Software development for IBM systems
• Software design, coding, implementation, testing and training
• Consult with management on organizational and technology matters recommending and implementing effective solutions.
Education and Training
• Associates Degree from Hesser College, Computer Science
• Bachelor of Science from Plymouth State College, Accounting
• New England School of Real Estate
• Citrix Report Smith Certification