Project Manager Customer Service
Resume:
JEFFERY CASSIDY
Elyria, OH *4035
********@**********.***
CAREER SUMMARY
Background in design drafting using both 2D and 3D Cadd software packages. Working knowledge in manufacturing to include quality inspection, machining, and assembly. Recognized for organization skills, excellent verbal and written communication skills, and an outstanding team player.
TECHNICAL SKILLS
Windows (98, 2000, XP, NT, Vista and Windows 7) MS Excel and Word
QS 9000, Geometric Dimensioning and Tolerancing (G, D & T), CMM – Brown and Sharp, Sheffield Cordax Keyence measuring machines, visual comparators, Diatest, CAD software – CADAM, AutoCAD, CADKEY, 2D SDRC I-DEAS, and Pro/Engineering (Wildfire 3.0), MRP software – SATCOM, AMAPS, Mapics, Matrics, CMS, Oracle, and SAP, PDM software – Pro/Intralink and SmarTeam.
EDUCATION & TRAINING
Associate Degree, Lorain County Community College, Elyria, OH
Cleveland State University:
Technical Writing
Grammar
Online class:
Adobe FrameMaker7.0
Lorain County Community College additional coursework:
Introduction to plastics
Machining classes, 3 semesters – milling horizontal and vertical, lathe, grinding, and FANUC programming horizontal milling and lathe machines
Pro/Engineering Wildfire Training 2007
Statistical Process Control
CNC programming – Haas milling and lathe
Blueprint Reading Course
Geometric Dimensioning and Tolerancing Course
Current class – Solid Works 2011/2012
WORK EXPERIENCE:
Halex Company, Bedford Heights, OH
Engineering Technician 2012 (current)
Working with electrical components for building applications and new design prototypes.
Designing, building test stands, and testing product
Working with SolidWorks
On Board Services (Dupont), Valley View, OH
Quality Group- Quality Technician 2011- 2012
Tribraid - Bushings
Poly S (Sheet) Cell – Clamps
Three piece inspections after machining operations – checking parts on Keyence measuring machine for critical dimensions, measuring parts on visual comparators, calipers, micrometers and other hand held gaging tools
Doing Gage Audits as the final check of Clamp and Bushing kits – Keyence checks and verification checks on the visual comparator.
Defense Finance and Accounting Services, Cleveland, OH
Accounts Maintenance Clerk 2010 - 2011
Monitoring and maintaining accounting records to record and report on the status of accounts.
Research discrepancies and make necessary adjustments. Reconciling detailed listings of outstanding transactions to accounts.
Research complex accounting data and perform extensive balancing of accounts.
Provides explanations, develops and interpret comparative data, and identifies significant changes.
Programs used to do these functions are Reflections, One Pay; Oracle, EDM, EDA, Outlook, Microsoft Excel and Word
Tinnerman Connection Engineering, Brunswick, OH
Engineering Product / Manufacturing Technician 2008 – 2009
In a role as a Packaging Engineer, I worked closely with the freight companies, customers Packaging Engineers, inside Customer Service, and Quality Control group. Created a database to store different customer requirements including formats. Created photos of individual parts, parts in open boxes, and skid layout.
Worked with quotes determining tooling and production cost for prototyping and production. Acting as liaison to molding shops and design work with Advanced Engineering Group. Created prototype drawings. and tested prototypes in Quality Lab. Created PFEMA’s. Made changes to drawings from (ECO’s) Engineering Change Orders and (TMA’s) Tooling Authorization and Manufacturing Assignments.
Was the resident heat treating specialist, heat treating, and material hardness testing, push on, pull off, and torque testing for products creating from stamping machines.
Worked with customers on product improvement issues, designed fixtures to better serve the customer(s) needs in testing their own products.
Standardized drawings for better machining practices and ease of quality inspection.
Created and modified Item Master and Bills of Material in CMS business software.
Set up transmitters and receivers to monitor stamping machines to create a database of information. Recorded stroke activity, linked to existing business software being used.
Elyria Plastic Products, Elyria, OH
Quality Inspector 2006 – 2007
Job shop environment using injection molding processes to manufacture customers products. CNC milling and lathe work for secondary operations as well as manual setups for secondary operations to press inserts into plastic parts and checking for air leaks on respective parts and assembly of parts.
Paperwork for all products filled out. Prior inspection for materials and dimensions. In-process inspection and paperwork recording results and monitor hourly inspection being performed by operators. In-coming products checked for in-house assemblies or secondary and tertiary operations in machine shop. Final inspection performed with paperwork being followed. Products applications are military, construction and medical. Certain quality requirements were addressed for the different applications being produced.
Invacare Corporation, Elyria, OH
ISP OEM Service Parts, Parts Administrator 2003 – 2006
Worked in all mainframe systems including SATCOM, AMAPS, CCF, and ORACLE
Part of a team to Maintain 30,000 Service Parts for Invacare
Wrote Engineering Change Notices, creating Kits: misc. Assemblies for ease of customers doing business with Invacare. Created and maintained Item Master and Bill of Materials. Trained part time personnel to learn the keystrokes to create data in Oracle.
Patient Aids 2002 - 2003 Assembler
Sub-Assembly for Scooter, Worked on my own line to create necessary sub-assemblies for production line.
Power Line 2002 Assembler
Assembled the Power wheel chair line, worked on 90% of the line and packaged all wheel chair designs that were created on the line.
Honeywell
Bendix Commercial Vehicle Systems LLC, Elyria, OH
Air Disc Brake Group Designer 2001 – 2002
Modeled components; created assemblies and drawings in Pro/Engineering. Used Pro/Intralink (PDM software) and Matrix (MRP software) to release products to production.
Created common Bills of Materials (B.O.M.) including drawing numbers/descriptions of detailed parts saving time and money by eliminating duplicate information.
Served on design team responsible for releasing existing product to targeted customer base successfully leading to new business.
York International, Elyria, OH,
Heating products Senior Design Draftsman 1999 – 2000
Supported engineers, designers, and manufacturing engineers with design changes and new product releases.
Served on Team for Failure Mode Engineering Analysis (FMEA); brainstormed and developed safety features for new furnace product ensuring all work met industry safety standards.
Re-named standard hardware in mainframe database by using common naming conventions utilizing industrial specifications as standard and eliminating database duplication.
Numation Incorporated, Avon OH,
Motion Control products Application Engineer 1998 – 1999
Worked with distributors and customers in applying Numation’s products to customers’ needs,
Customized existing product line to meet customer applications. Served as Project Manager overseeing successful manufacturing and shipment of product to end-user.
Wrote Engineering Change Notices, creating Kits: misc. Assemblies for ease of customers doing business with Invacare. Responsible for raw material purchasing and prototype construction.
Assisted in purchasing and installing computers and software.
Moen Incorporated, Elyria OH
Specialty Group Designer 1997 – 1998
Supported product, manufacturing and quality engineers with product changes and new releases in the Specialty Group for bath and toilet products.
Completed standardization project on assembly drawings for existing product line supporting manufacturing segment in successful re-tooling.
Parker Hannifin, Avon, OH
Wheel and Brake Division Drafter II 1995 – 1997
Supported business teams’ drawing change notices and new releases to production. Maintained engineering documents/drawing database and performed quality audits.
Standardized detail drawings utilizing G, D & T ANSI specifications by working with Business team leader, Quality and Manufacturing personnel to achieve common practices for detail drawings.
Established ongoing maintenance system, which allowed team of CAD Administrators to document and maintain updates in real time achieving needed support to internal customers.
Parker Hannifin Elyria, OH
Airborne Division Drafter II 1984 – 1995
Supported business teams with drawing change notices and released new products to production.
Identified need for automated drawing database, gained appropriate technical assistance and facilitated creation of database to add, track, and distribute information electronically optimizing company wide access to data.
Bench Inspector
Inspected in-coming machined parts from internal and external vendors using all measuring instruments.
Followed up with necessary paperwork for items being inspected.
Tested pneumatic actuators from outside vendors.
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