EUGENE A. ZATORSKI

* ******* **.

Red Bank N.J.**701

Home 732-***-**** Cell 908-***-****

E-Mail : z8h7y9@r.postjobfree.com

Summary

A results-oriented professional with over 25 years experience in the telecommunications field. Areas of expertise include: highly diversified background in telecommunications, excellent troubleshooting skills, multi-tasking oriented, excellent organizational skills, team player, able to manage over 200 accounts at one time, excellent communication skills, willing to travel, self -starter.

System Certifications

Siemens 9006/ Siemens HCM-9200/Siemens Hi-com 150B/Sat-1 Sat-2 Sat2E Sat3 PBXS /Saturn Advance (T-1,ISDN, Main Satellite) Siemens 4080/Siemen EWSD Architecture

-EWSD Terminal/User Architecture-EWSD Terminal/User Interface- EWSD Documentation / Rolm Phone Mail SP and SPS;

NEC 6/16, 16/48,12A, 22L,2400-IMG, 2000-IVS,Nec-Astra220 SMDR Unit. ITT-3100S and 3100M. Lucent Exchange Plus System INET Spectra Basic Telcordia SS7 Interconnect Alcatel Network/ Voicemail.

Other Proficiencies

Avaya G3SI,VOIP,Avaya Communication Manager,Audix,Voicemail,Lucent Excel,Motorola Vanguard Gateways,Cisco Routers,Iwatsu IDS128,1648,Omega 816,3264,Tel-Plus Vodadi 616,816,1648,3264,Octel Voicemail,Newbridge Mainstreet Channel Banks,1 A 2 Key,Trade Board Systems,HP Openview,Cisco WAN Manager,Windows NT,Microsoft Office,Sony IP DS60 Cameras:

Experience:

Teksystems Inc. Parsippany NJ 09/11 to Present

Onsite Foremen

Managing cable installation crew of 8 men

Installing 1,450 cat-6 cables on 4 floor in NYC

Installing Data room & IDF's build-out

Terminating patch pannels & station ends

line test all cable for a IP PBX System

Teksystems Inc. Philadelphia Pa. 08/11 to 09/11

Technician

Project Software changes to 250 Panasonic Key Systems

Remotely accessed or verbaly assisted changes by far end user

NATC Inc. Philadelphia Pa. 04/11 to 06/11

Technician

Install Micro Duck for pre install for Verizon FIOS

Run Micro to apts. in attics or crawl spaces,mount slack box, bobb ends,

button&ty-wrap,mount trans box,install molding record footage

Teksystems Inc. Parsippany NJ 09/10 to 11/10

Lead Technician

Install CAT5E cable inside & outside plant,terminate both ends (jacks& MDF patch panel )

Install Conduit: PVC & Flex & Terminal Box

Install Sony DS60 IP Cameras

Performed testing on all CAT5E cables

Novacom Telephone Company Inc. Basking Ridge NJ 08/09 to 10/09

Systems Installer

Provided technicial field service on Key Systems, PBX Systems, Voicemail Systems

Completed major and minor service requests;

Performed moves, adds, changes, on-site and remotely;

Maintained customer database and implemented upgrades to systems software

Interface with carriers for troubleshooting on all analog and digital

trunking problems;

Installed all voice and data cables ,terminate both ends(jacks& MDF patch panel)

SUNGARD HIGHER EDUCATION

ST.PETERS COLLEGE, Jersey City. NJ 05/07 to 10/07

Manager of Telecommunications

Provide support for Avaya Definity VOIP PBX system 4600 phones sets

Trouble shooter for Audix Voicemail system

Maintained customer database and implemented upgrades to systems Software;

Interface with carriers for Ordering new lines, troubleshooting on all analog and digital trunking;

Assist Technical Director special projects Emergency MGS to cell phones, beeper system, wireless Installation, CCTV, Door Swipe System,

Installation of new cables ;

Maintaining documentation that includes ext numbers, trunking;

Maintaining Ticket System :service requests, moves, adds, changes.

QUALITY COMMUNICATIONS Elmwood Park NJ 06/05 to 05/07

Systems Service Engineer

Provide technical field service on Key systems, PBX Systems ,Voicemail systems

Completed major and minor service requests;

Performed moves, adds, changes, on-site and remotely;

Maintained customer database and implemented upgrades to systems software

Assist sales department with technical support and design for switch upgrades &

add-ons;Interface with carriers for troubleshooting on all analog and digital

trunking problems;Installed all voice and data cables ,terminate both ends (jacks& MDF patch panels)Performed site survey cabling and pbx requirements

TEKMARK GLOBAL SOLUTIONS LLC., Edison NJ 12/04 to 05/05

Project Manager/ Lead Engineer

Managed all aspects of De-install and Re-install of a Siemens EWSD switch &

other peripherals;

Supervised team of 4 technicians;

Interface with Customers and other trades on large scale installations.

ALLIANCE TELECOMMUNICATIONS Parsippany N.J. 02/04 to 07/04

Sales Engineer

Provided Sales Team with site survey cabling and pbx requirements

Assist Sales Team with system demonstrations

Configure PBX manufacturing requirements

HMZ COMMUNICATIONS, Columbia,NJ 08/01 to 12/03

Self-Employed

Cable installation of new residential construction;

Voice, Data, Cable-TV , Dish network, LAN/Wan Networks

Turn-ups and troubleshooting

ZEPHYR COMMUNICATIONS INC. Florham Park, NJ 05/00 to 08/01

Switch Manager of Voice Over IP Network

Managed all aspects of Telcom switches 1 Siemens 9006 & 1 Lucent

Excel 10 node switch.

Provided programming using Lucent Exchange Plus System for switch maintenance &

Routing;

First & Second Tier troubleshooting of problems detected by NOC or

reported by customers;

Troubleshooting ISDN & SS7 T1's using INET test equipment & T-Berd tester;

Qualifying customer connectivity to the Zephyr network;

Installation of DS-1's and cross connects;

Assisted in the NOC monitoring system using HP Open view & Cisco WAN Manage;

Monitored a VOIP ATM & data network consisting of Motorola Vanguard

gateways & Cisco routers;

Experience with the Remedy Trouble Ticketing System;

Provided project management on Siemens EWSD switch;

SIEMENS ICN COMMUNICATIONS Paramus NJ 05/83 to 5/00

Systems Service Engineer

Responsible for technical field service on PBX and Voicemail systems;

Performed major and minor service requests;

Provided moves adds and changes for customers on site or remotely;

Assisted sales department with technical support and design for switch upgrades

Interface with carriers for troubleshooting on all analog, and digital Trunking problems

Performed site survey cabling and pbx requirements

Installed PBX Systems, KEY systems, Voice Mail systems;

Responsible for complete installation of all aspects of cabling and connections,

1A2 key interface and all peripherals;

On-site Technician

Provided service and mac for 5 locations for Sony Corporation;

Systems NEC 22L, NEC 2400-IMG,NEC 12A, NEC 6/16 ,16/48 key, ITT 3100M;

Provided SMDR and Traffic analysis using NEC Astra 220 smdr unit;

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