Caleka Whitehurst

***** ***** *******

San Antonio, Texas 78245

318-***-****

Objective: To obtain a position that offers growth, flexibility, and

advancement opportunities.

Qualifications

Highly dependable with little absenteeism

More than ten years of customer service in various settings

A supportive team member; committed and reliable

Experience working with diverse population and problem solving skills

Proficient with Windows, MS Office,Data Entry, AS/400, Typing

60+wpm

Education

1995-1997 Southern University, Business Management

1991-1995 Captain Shreve High School, Diploma

Experience

July 16,2012 - August 31,2012 Outreach Coordinator, Cricket

Communications

Overseeing all aspects of volunteer participation including recruitment,

training, supervision and scheduling; special event planning,

coordination, organization and promotion; public relations development

through community education, involvement and support; other

administrative tasks.

2007-2012 Assembly Line Clerk/Cashier, Porter’s Cleaners

Ensured customers garments was met to there expectations

Packing, sorting and organizing customers garments

Answering questions, and processing customers payments

Maintaining an inventory log

2000-2006 Cashier/Sales Associate, Bed, Bath and Beyond

Answering questions and assisting with products, purchases, and

returns

Ensure store cleanliness, organized, and properly merchandised

Implement store policies, procedures, and controls are followed among

staff

2004-2006 Assistant Manager, Francesca’s Collection

Answering questions and assisting with product selection, purchases,

and returns

Ensure store cleanliness, organized, and properly merchandised

Implement store policies, procedures, and controls are followed among

staff

Delegated employee schedules

Processed end of the day register transactions

1998-2001 Customer Sales Representative/Store Manager, Thrifty

Paging

Managed daily operations of store

Processed payroll for employees

Reviewed all accounts for accuracy

Coded cell phone accounts according to plan

Reviewed billing and payments

Reviewed all hard copy contract documents for electronic filing

1996-1997 Warehouse Supervisor, Food Bank of Northwest

Louisiana

Managed daily operations of a team of employees

Managed inventory and the arrangement of incoming outgoing product

Implemented team building and development

Maintained safety regulations for employees and equipment

Inspected the warehouse for any safety concerns

1994-1995 Customer Service Representative, JB Cable Ads

Worked in Collections Department

Processed bill payment and made billing arrangements for clients

Process customer’s orders via computer and phone

Troubleshooter for customers with particular merchandise problems

Processed customers payment via credit card and EFT check

Activities:

American Red Cross Volunteer

Victims of Hurricane Katrina and Rita

2000-2002 Shriners Childrens Hospital Volunteer

References available upon request

Contact this candidate