Scott Maker *** Maple Avenue, Apt B
Newport News, Virginia 23602
757-***-**** (cell)
z7yiic@r.postjobfree.com
OBJECTIVE Seek a position as a Tutoring Specialist.
CAREER SUMMARY
•Career-oriented with employment in responsible positions requiring maturity, teamwork, flexibility, energy and communication, fluent in English,
•Successful in following through and meeting timely deadlines.
•Diverse experience in education, retail, administration, production and banking
•Strong customer service focus with training in Total Quality Management.
EDUCATION HISTORY AND TRAINING
STRAYER UNIVERSITY Newport News, Virginia
Master of Science/Information Systems completed date 06/2010
GPA 3.9
STATE UNIVERSITY OF NEW YORK AT OLD WESTBURY Old Westbury, New York
Bachelor of Science/Mathematics
THOMAS NELSON COMMUNITY COLLEGE
Certificate/Manufacturing Drivers License Training Program
4 Continuing Education Credits Completed 2009
Certificate/Occupational Safety and Health Administration 10-Hour Training Course
3 Continuing Education Credits Completed 2009
SKILLSOFT ONLINE TRAINING
Microsoft Excel, Microsoft PowerPoint (Beginner),
Oracle Certified Associate (SQL/PL) currently training
COMPUTER SKILLS Microsoft Word, Excel, Outlook, Quality Management for Windows, Windows XP, Ability to Multi-Task, Photocopier/Fax, 10-Key Adding Machine, Calculator, Attention to Detail
EMPLOYMENT HISTORY
Virginia Beach Public Schools Virginia Beach, Virginia
Substitute Teacher February 2010 - Present
•Instructed students in absence of teacher
•Monitored student’s attendance, their classwork, provided tutoring
University Instructors Hampton Roads, Virginia
Instructor March 2009 – October 2009
•Instructed students in basic math and pre-algebra via co-teaching model.
•Established a rapport with teachers and staff. Handled discipline problems.
•Proctored the pre-Algebra assessments.
•Monitored student’s academic performance and recommended additional student tutoring.
Williamsburg Pottery Williamsburg, Virginia
Customer Service 2007 - 2008
•Processed customer orders utilizing a point-of-sale computerized system.
•Assembled picture frames.
•Handled customer pick-ups and maintenance,
•Monitored inventory of merchandise.
•Utilized math skills to perform measurements of frames.
SCOTT MAKER Page 2
University Instructors Charles City, Virginia
Academic Coach part-time, 2007
•Instructed elementary school students in basic math both during and after-school hours.
•Assessed students’ learning via manipulatives and quizzes.
•Provided private tutoring through the Family Services Division.
•Handled discipline problems.
•Monitored student's work and their progress and provided feedback.
Williamsburg-James City County Schools Williamsburg, Virginia
AVID Tutor-Substitute 2006 - 2007
•Facilitated study groups in a collaborative setting.
•Provided tutoring to students.
•Monitored student's work via assessment of binders
•Instructed students in absence of teacher.
•Monitored students’ work, attendance, and progress.
•Provided one-on-one advising, maintained classroom control.
Busch Gardens Europe Williamsburg, Virginia
Cashier Summer – Fall 2006
•Interfaced with guests. Processed requests for tickets and season passes.
•Handled hundreds of dollars of cash, receivables, and credit card receipts on a daily basis.
•Calculated totals of each purchase receipt at end of day and verified balance with till total.
Hampton City Schools Hampton, Virginia
Substitute Teacher 2003 - 2006
•Instructed students in absence of teacher.
•Maintained classroom order, provided tutoring, handled discipline problems.
•Monitored student's work, attendance, and their progress.
7-Eleven Hampton, Virginia
Customer Service part-time, 2003
•Operated cash register, stocked grocery, maintained machines and shelves.
•Monitored inventory of grocery and beverages. Handled cash per day.
•Calculated total cash and credit card receipts end of each shift and verified balance with till total.
Labor Ready Hempstead, New York
Laborer 2002 - 2003
•Performed work in maintenance, data entry, unloading trucks, light assembly and packaging.
Adecco Employment Services Garden City, New York
Office Assistant 2001 - 2002
•Processed and sorted mail, faxed and photocopied documents for supervisors.
•Stuffed envelopes, key information into the computer.
•Verified and updated consumer credit and account information.
ADDITIONAL EXPERIENCE
Lister (Temporary Appointment), US Census Bureau, Newport News, VA Spring 2010
Enumerator (Temporary Appointment), US Census Bureau, Hampton, VA Spring 2009
Customer Service-New Accounts Representative, Citicorp, Melville NY 1987 - 1996