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Brandy T. Smith

**** *****

St. Louis, MO. ****6

Primary Phone: 314-***-****

E-mail: **********@*****.***

Objective: To obtain an opportunity as a secretary which would allow me to integrate the skills that I have acquired to maintain a front office and provide added value to your organization.

Summary: I am an Advanced Clerical Assistant with 5 years experience using computer software, such as, Microsoft Windows 98/2000 OS, Microsoft Excel, Microsoft Word, Microsoft Access, and Data Entry.

Experience:

2004-2004 Sales Agent Arnold, MO.

Answer inbound calls and assist customers with selection of AT&T wireless products and service plans.

2004-2004 Food Runner St. Louis, MO.

Maintain a stocked bar and clean services area for customers to obtain a meal, break down work station at the end of shift.

2002-2002 Customer Care Agent Town & Country, MO.

Assisted customers with selection and set-up of home phone long-distance plans, maintain current information in a computer database.

2001-2001 Teacher St. Louis, MO.

Planned and taught developmentally appropriate material to pre-kindergarten children; served nutritious meals; maintained a safe and clean environment; communicated childrens progress to parents and addressed parental concerns.

1998-1998 Manager Support St. Louis, MO.

Maintain filing system of active customers in a computer database in a computer database, sort mail, maintain mailed communications with customers, and make phone calls to maintain current contact with customers.

Education:

2003-2003 Metropolitan Education and Training Center (MET)

Business Office Application Training (BOAT)

2001-2002 Forest Park Community College

9 credit hours

2000-2001 South County Technical High School

Graduated

Skills: Customer Service; Inbound Sales; Retail Sales; Keyboarding; Alpha/Numeric Filing; 10-Key; Data Entry; Clerical Support; Recordkeeping; Mail Sorting; Telemarketing; Accounts Payable/Receivable.

References: References will be furnished upon request.

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