Sales Manager
Resume:
Anthony A Kicinski
Williamsville, NY 14221
Phone: 716-***-****
E-Mail: ********@*****.***
Professional Summary
Tenacious and enthusiastic automotive retail operations executive with a successful sales and management background expanding more than 27 years with winning record of increasing profits and building and training more productive sales teams.
Core Qualifications
Accomplished manager, sales trainer and coach
Established track record of exceptional sales results
Excellent communication skills
Positive and upbeat
Energetic
Effective Retail Sales Manager
Experience
2011 to 2012
Assisted, trained and supervised 30+ member sales staff to maintain position as New York State's #1 volume Ford store.
Worked to achieve ranking of 14th largest volume Ford store in country.
Helped to achieve store record of 802 units delivered in any one month, (May, 1998.).
2007 to 2011
E-Z Loan Auto Sales, Inc Buffalo, NY.
General Manager
Ran day to day operations of large BHPH used vehicle sales and finance company.
Doubled book of business from $1.3M and 430 accounts to over $3.4M and 750 accounts in less than 3 years.
Realized growth which led to opening of additional off-site service facility and 2nd retail location (Clarence, NY) to accommodate growing sales/service volume in less than 4 years.
2004 to 2006
Keyser Automotive Group Buffalo, New York
Sales Manager
franchise sold) Ran day to day operations of both new and used vehicle sales departments and assisted with sales/closing/prospect development for both Buick and Cadillac stores.
Increased used vehicle sales over 200% within first two months.
Winner GM 'Mark of Excellence'/Sales Manager after only 6 months, a store record.
2002 to 2004
Northtown Toyota/VW/Scion Amherst, NY.
New Vehicle Sales Manager
Coached and developed sales training programs and closing techniques in a well-established store with ageing sales force stuck in neutral.
Led sales team to accomplish position as #1 volume Toyota store in WNY after 1st year with company.
May 2001 to June 2002
Dorschel Automotive Group Rochester, NY.
Director of Staff Development
Helped to create and implement position of corporate sales trainer/recruiter for 14-franchise dealer group.
Devised, taught and implemented corporate-wide sales training courses for new-hire sales and ASM personnel.
Assisted in managing sales departments of all 14 franchise locations.
June 2000 to Feb 2001
Rochester Ford Auto Collection (AutoNation/FRN)- Rochester, NY.
General Sales Manager/General Manager
Achieved first-time month of profitability for Brighton location after first full month of supervision as GSM; a profit turn-around of over $50,000.
Chaired and implemented systems and processes with AutoNation employees to develop new efforts at increasing Customer Satisfaction Index (CSI) scores.
Realized 40% increase in scores within 3 months of action.
January 1995 to January 2000
West-Herr Automotive Group Hamburg, NY.
Sales Manager
(2 seperate employment periods, SEE ABOVE)
January 1990 to May 1995
Lockport Nissan, Inc Lockport, NY.
General Sales Manager
Hired, trained, motivated sales staff to achieve status of second-highest volume Nissan dealer in zone.
1985 to 1990
Buffalo, NY
Sales experience with multiple brands throughout western New York area, achieved fast-track to sales management in less than 6 years.
Additional Information
US Notary Public, State of New York, County of Erie
Education
Ford College of Sales Detroit, MI
Certificate of Completion, XL2000 Management Training Course Sales Management
Daemen College Amherst , NY
BFA program of study Music/Psychology
Buffalo State College (SUCB) Buffalo, NY
BA program of study Radio/TV broadcasting, Journalism/Broadcast/Spee
Ford Motor Co Philadelphia, PA
Certificate of Graduation, Half-A-Car Sales Management College,
Philadelphia, PA
Radio/TV Voiceover Talent-local commercials, radio station promos, Buffalo/Rochester, NY areas Sales Management-Leasing
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