Sales Customer Service
Resume:
Glenn Muhammad
P.O. BOX ***
Hazel Crest, IL. ***29
Email: *************@*****.***
OBJECTIVE
To secure a career in Sales, Sales Management, Business Development, Revenue Management & Customer Service in a
reputable organization, which appreciates professional approach and hard work, where I can utilize my knowledge,
various skills & experience in contribution towards fulfilling the company's growth objectives, develop my career and
excel in the related field.
SUMARRY OF EXPERIENCE
~ Mortgage professional with over 10 years of mortgage sales and management including loan modification.
~ 4 years in position as a Regional Mgr. with over 55 agents under my charge.
~ Capable of establishing business contracts with corporate clients & corporate lending establishments
~ Capable of establishing and reaching sales goals and objectives.
~ Capable of providing training to new staff
~ Capable of collecting and formulating financial data for company underwriters. (Packaging)
CAREER HISTORY
Current Employer
Production
Position
Period of Service
Assignments
Employer
Position Held
Period of Service
Accomplishments
Employer
Position Held
Period of Service
Accomplishments
Certified Legal Loss Mitigations – Mortgage Foreclosure Consultants
Generate, funnel more clients through recruitment, seminars, and presentations.
Regional Sales Manager
16 April 2007 till 15 June 2011
Manages activities of sales personnel, calling on former loan officers, CPA's
Creating marketing campaigns & on-line training for new hires.
Acceptable working practices. Responsible to ensure quality of work, Official works
Concerning best sales practices
Washington Mutual/ Chase Wholesale
Senior Loan Consultant
March 2004 to April 2007
Introduced a new revenue stream through loan modifications.
Established good business relationships with mortgage brokers.
Initiated and built up Team Work among entire sales team.
Periodical review of work & provide training for staff to overcome weak areas
Make strategic business plans that brings in more revenue for the bank.
Finished at 118% of plan before banking crisis
Nationwide Commercial Services) (NCS)
Sales Manager / Residential Lending
January 1999 to February 2004
This was a Sales Management position where I managed a total of ll salespeople
with a thrust on revenue increasing strategies and was responsible for
The entire company's direct mail and marketing campaigns
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PERSONAL PROFILE
Ambitious and energetic composed under pressure and get along very well with people at all levels. Possess excellent
correspondence & communication skills. Everyday I look forward to new challenges, and working with people.
ACEDEMIC &. PROFESSIONAL QUALIFICATIONS
Many Sales achievements, as well as sales certifications. Two and a half years of college, non degreed.
Computer Knowledge MS Office, etc.
Certificate of Achievement : Countless Sales Workshops
CAREER ACHIEVEMENTS
Have helped and trained many career salespeople.
Widely recognized in the sales arena with the ability to reach any tough prospects and penetrate difficult markets.
HOBBIES &. INTERESTS
Reading, sports, family.
PERSONAL STRENGTHS
Friendly and easy going with people, keen observer, fast learner, able trainer & good listener
Contact this candidate