Administrative Assistant Customer Service
Resume:
Samar Almajmaie
*** *** **** **. *******, TX ****6
*********@*****.***
Objective:
Seeking a challenging position in Administrative Assistant where my superior organization skills and extensive experience in secretarial work help toward the growth of your company.
Qualifications Summary:
Administrative Assistant professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels, detail-oriented and resourceful in completing projects, able to multi-task effectively. Capabilities include:
• Translation (Arabic/English/Arabic); oral and written.
• Interviewing and processing employment applications.
• Immense ability to schedule appointments and maintain calendar.
• Strong ability to lead and train staff.
• Process employee’s payroll.
• Accounts Payable/Receivable.
• In-depth receptionist skills.
• Filing & Data archiving.
• Excellent coordinating skills.
• Customer Service & Relations.
• Office Equipment Operation
• Word Processing & Typing.
• General Accounting. .
• Problem Solving.
Computer Skills: MS Word, Excel, Access Power Point, Outlook, QuickBooks and SharePoint.
Education: Bachelor degree in English Arts/ 2008 University of Baghdad, Iraq.
Visa Type: Green Card Holder
Current Job: I am recently volunteering 4 days a week at St Luke’s Hospital between the International Patient Center office as an interpreter for the Arabs Patients and the Financial Department.
Work History: Since 2007, steadily employed and regularly promoted to positions of higher responsibility.
A) Internet Service Company in Houston, TX.
Sniperhill Internet Services Company-28/Aug/2009 to 15/Mar/2011.
I was working us Human Resources Administrator executing the following duties:
1- Interviewing and processes employment applications and assist on other employment activities
2- Prepares and Processing Payroll.
3- Completes forms and polices in accordance with company procedures.
4- Records employee information such as personal data, compensation, benefits, attendance, performance reviews or evaluations, and termination date and reason.
5- Reviews payroll to ensure accuracy.
6- Provides administrative support services including typing, filing, accounts payable and receivables activities, incoming mail, answering telephone calls and answering questions or handling problems of a routine nature.
7- When necessary organizes, produces and reproduces new and renewal contract proposals and related documents in an accurate and timely manner.
B) Multi National Forces – Iraq, Positions:
US Army Corps of Engineers.
GRD Safety Office- 28/Feb/2009 to 12 / Jul/2009.
I was working as Safety Administrative Assistant, executing the following duties:
1- Translating accident –related documents such as witness statements, Medical reports.
2- Working on developing and maintaining design and content of the safety web page, including proofreading articles, translating them, formatting and entering photographs.
3- Preparing GRD safety policies, memorandums, and other documents for distribution and collaboration in the command chain or the District Offices.
4- Reconfiguring and improving the office documents record keeping and files.
C) US Army Corps of Engineers.
GRC (Gulf Regain Central) Resident office - 8/Nov/2008 to 16/ Feb/2009.
I was working as an Administrative Assistant II, executing the following duties:
1- Do all the interpretation in all meetings between the parties.
2- Tracking all the GRC-IZ/RO employees’ files and updating the office employees list weekly soft and hard copies.
3- Typing official letters for projects engineers and managers
4- Translating documents from Arabic to English and from English to Arabic as requested.
5- Updating employees vacation list according to their vacation requests and updating the employees Vacation Balance list weekly.
6- I always have been the (POC) between our office managers and the contractors of the companies.
7- Time Collection for the GRC-IZ/ RO employees.
8- Scheduling all the timesheets arrange them and make sure there are no missing required documents for the monthly payment.
9- Making sure it will be received and completed every week.
10- Taking notes for the engineers meetings.
11- Additional duties to include but not limited to:
D) US Army Corps of Engineers.
Versar Headquarter office 23 / Sep / 2007 to 1/Nov/2008.
I was working as Payroll Specialist executing the following duties:
1- Payroll Specialist and Time Collector for more than 300 employees monthly payment.
2- Data Entry, scheduling all the timesheets, arranges them and make sure there are no missing required documents for the monthly payment.
3- Making sure it will be received and completed before the payment day.
Thank you
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