Office Manager/Executive Assistant

SONYA HOBBS

**** ********* **

Naperville, Il ***63

630-***-**** / Cell 630-***-****

www.sonyaeh @gmail.com

PROFESSIONAL PROFILE: Excellent Human Resources / Medical

Billing, Including Strategic planning, Team-building, Medical Management, Benefit planning, Training, Problem-solving and Decision making.

EDUCATION: Studied in Business Admin., Belford University Bachelors Degree in Human Resources and Business Administration, Wright Jr. College, and Minor in Computer Programming.

Skills: Human Resources & Medical Management, Microsoft Office, Word, Excel, Outlook Express, Skype, Office programs, Internet Explorer, Sarbanes Oxley and Medisoft, Mac Practice, HCFA 1055, EMC Billing, Medical, A/P & A/R.

EXPERIENCE:

Iris Medical Service, Human Resources / Account Manager Medical Billing 2002/2009

Duties: All H.R functions, Setting up new clients with billing system, Filing all insurance claims, proof of timely filing, N.D.C Healthcare, aging reports, hospital consults, ensuring charges are entered accurately, filing appeal claims, collect co-pays and balances, collect/verify insurance and demographic information, schedule and reschedule patients, resolving employee and client questions, ICD-9 and CPT/HCPCS codes assign by physicians inpatient & outpatient ,Follow up, appeals, Posting payment, Recruitment, Managing Unemployment and Workers compensation claims, Insurance benefits Orientation, Interview, Back ground checks, Scheduled and screened applicants, Payroll, Termination, Schedule time off and vacation, ensuring charges are entered accurately and timely, appeal claims, resolving employee and client questions.

World Wide Credit System, Human Resources Manager – 1995/2002

Duties: All H.R functions, Support to Executive Director, Recruitment labor relation, Payroll from kronos For over 100 employees, Payroll, Sarbanes Oxley, expense reports, vacations, sick time, Purchasing from vendors, Unemployment insurance, Preparing F.M.L.A for employee medical leave, Preparing all new employee packets, Enrolling employee in for stock plan, 401k plan, Insurance benefits, Filing workman’s comp, Training classes for all employees, Scheduling physicals and drug screening, Conducting new hire orientation, keeping employee records current, Benefit administration, enrollment, Claims resolutions reports.

Dr. Cynthia Winston Medical, Office Manager - 1993 / 1995

Duties: Manage office operations, Support to Dr. Recruitment labor relations, Expense reports, Compensation Employee relations, Maintained benefits administration programs, Facilitated the relationship between Dr. and attorneys on Injured patients, Follow up on all attorneys and patients, collect co-pays and balances, collect/verify insurance and demographic information, schedule and reschedule patients Inventory planning and purchasing orders, Certified mailing to all clients and attorneys and, Training and coaching new employees and Benefits Administration, Processing claims, ICD(/CPT coding, A/P& A/R, Billing and collections, appeals, Electronic billing, Posting payments, Employee relations, Maintained benefits administration programs, Facilitated the relationship between Dr. and attorneys on Injured patients.

LifeLink Corporation, Activities Director - 1990 / 1993

Duties Included: Planning Daily activities and trips for residents, Recruitment labor relations, expense reports, Planning organizing and implementing program design to meet all socials, Monthly budgets, Planning special party events, Inventory planning and purchasing.

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