Katelyn Elizabeth Zavala

*** *. ******** **.

Los Angeles, CA 90026 626-***-****

z6bpw9@r.postjobfree.com

-

WORK EXPERIENCE

-

April 2010 - Present

Office Assistant Rotor F/X Van Nuys, CA

I gave customers direct quotes on helicopter shipments, Dealt with customer service such as answering questions e-mailed to us on the company's e-mail and also from the companies eBay store about avionic parts, Worked with Quick books making invoices, entering receipts, purchase orders. Prepared shipments through USPS and UPS. keeping the companies data base up to date, inventory on products, basic HTML on the company's online catalog, basic office procedures such as answering phones and directing call, scanning documents, printing multiple hand outs and brochures, filing ordering products for the company.

-

Jan 2010 - April 2010

Receptionist Wag The Dog Marketing Hollywood, CA

Answering multi-line phones, wiring calls, faxing, scanning, shredding, customer service.

-

March 2008 - August 2009

Receptionist Pay Up Trucking Norco, CA

Working dispatch, answering phones, data entry, and filing.

-

April 2007 - February 2008

Data Collector I.S.A Alhambra, CA

Under the supervision of my supervisor I conducted telephone surveys for companies to inquire about new products in their market. I also interviewed clients and asked them for feed back to improve the company’s products. After interviewing clients and inputting data I was then asked to track each survey I completed.

-

-

EDUCATION

-

September 2004 - September 2008 Alhambra High School Alhambra, CA

High School Diploma

-

January 2009 - November 2010 Pierce College Woodland Hills, CA

• Nursing-

-

SKILLS

-

Fluently bilingual in Spanish, experienced in Microsoft word, Power Point, Excel, QuickBooks, Outlook, Internet, all social networking sites, basic HTML, eBay and Craigslist listings, 40 WPM

-

REFERENCES

-

Jessica Lopez, Teacher

LAUSD

tel: 213-***-****

-

Alexa Huerta, Receptionist

tel: 626-***-****

-

Jose Torres

tel: 626-***-****

-

-

CERTIFICATIONS

-

QuickBooks training certificate

-

Contact this candidate