Corwyn Johnson
**** **** ***** **** ******** Beach, VA 23464
757-***-**** cell z61ui0@r.postjobfree.com
Network Systems Administrator
Expertise in data network security analysis, and wireless security. Superior troubleshooting and technical support abilities with migrations, network connectivity, and security and database applications.
Areas of Expertise:
Network and Systems Security Data Integrity/Disaster Recovery
Customer/Client Relations Technically savvy
Technical Proficiencies
Software: MS Word, Excel, Outlook, PowerPoint, Symantec Firewall, Backup Exec, Visio,
UPS Shipping, Mozilla Firefox
Technical: Network Administration Server Design, Internet/Intranet Configuration,
Hardware/Software Maintenance, Security Testing/Patching Backup,
Solution Processing Technical/User Support VBA Solution Provider
Operating Systems: Windows XP, Vista and Windows 7
Education and Credentials
Bachelor of Science in Electronics Engineering Technology
(Concentration: Wireless Systems)
ECPI College of Technology, Virginia Beach, VA
Professional Certifications:
CISCO Certified Network Associate (CCNA) Certification
Microsoft Certified Technology Specialist (MCTS) Windows 7 Certification
Security+ Certification
Certified Wireless Network Administration (CWNA) Certification
Active Public Trust NAC-I Clearance
Professional Experience
Metters Industries, Langley NASA Hampton VA June 2012-present
• Configure static I.P. address for users
• Answered user inquiries regarding computer software or hardware operation to resolve problems
• Troubleshoot network issues
• Entered commands and observe system functioning to verify correct operations and detect errors
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems and appropriate software
• Refreshed PC and MACs in an enterprise environment supporting 4000 computers.
• Migrate user data and enforce encryption standards on computers that have sensitive government information.
• Setup and installed network and local printers
• Installed peripherals to include memory, sound and video cards
• Install and configure VMware for multiple platforms (Windows 7,Mac OS, Linux)
• Actively lead, or assist in all opportunities as assigned by management.
• Ensures compliance with IT security, policy and standards
• Performs software installations and upgrades
• Reimages computers as required
• Data recovery
• Ensure desktop computers interconnect seamlessly with diverse systems including: associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
Centura College Online, Virginia Beach, VA 23462 August 2011- June 2012
• Familiar with a standard ticket writing system in Campus Management (CampusVue)
• Familiar with Logmein123.com remote support & Five 9 call center software.
• Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows XP, Windows Vista, Windows 7, MS Office applications, Internet Explorer, Mozilla Firefox, email, other special applications, internet connections, and hardware/peripheral, printers, fax machines and routers equipment via telephone.
• Determine which special team can best resolve the problem and assign the task to the Desktop Support, Customer Support, Network Administration or System Administration Teams when a solution cannot be provided via telephone.
• Ability to install, maintain and troubleshoot network, system and application issues.
• Technical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems
• Document, track, resolve, and report on problems and work orders using Campus Management (Campus Vue) database system.
• Help students and staff with any technical issues.
• Call to order print supplies for enterprise company printers
• Setup audio and video equipment for online student to view the award ceremony
Externship Junior Network Admin
CRC Global, Norfolk, VA February 2011-May 2011
• Provided IT support; Configure Microsoft Exchange; Setup and updated computers
• Activated and deactivated users in Active Directory, PST’s; Ran backups for the servers.
• Called to setup Antivirus program for Enterprise Company
• Knowledge of LAN/WAN communications, network hardware such as Cisco routers, Ethernet switches, load balancers, gateways and firewalls.
• Knowledge of routing protocols such as RIP, EIGRP, BGP and OSPF
• Strong organizational skills and ability to multi-task in dynamic work environment
• Responds to needs of the customer and team for installation, maintenance and equipment malfunctions
• Must not only be able to complete technical development and configuration tasks in a fast paced environment, but must also possess the interpersonal skills to communicate clearly with team members and customers on technical topics.
• Prior experience working with Windows 2003/2008, Active Directory, and WINS/DNS/DHCP