Cora L. Serrano
***** ******* ****, *** *******, Texas 78251
(210) 957-9321cell
*.*******@*****.***
Professional Summary Mortgage loan processor and closer. Major strengths include excellent organizational skills, interpersonal communication, and problem solving. A dependable, hardworking, team player who is a self-starter, learns quickly, and has a positive and professional attitude. Detail oriented and keen analytical thinking, trustworthy and ethical. Ability to multi task effectively
Professional Skills Microsoft XP
Excel
Calyx
Microsoft Outlook
Microsoft Word
Filing/Editing
Typing (40+ wpm)
DU/LP
Telephone Skills
Computer skills
Education American Bankers Association-continuing education-Nov. 1990:
Principles of Real Estate; Real Estate Law; Commercial Lending; Regulations and Compliance
Mortgage Bankers Association-continuing education- Feb. 2002:
Advanced Loan Processing; Mortgage Loan Underwriting
Employment Skills • Review and process file documentation for approval to underwriting, uphold fair lending practices(credit-income-asset)
• Ensured all loans adhered to Federal, State and Bank regulations
• Ordered and reviewed title commitments, tax certificates, appraisals and surveys
• Communicate decision to appropriate parties
• Reviewed final approvals, rate locks, fees
• Coordinate closing date with title agents, borrowers, real estate agents, brokers
• Prepare and review settlement statements and closing packages for accuracy prior to signing
• Set-up and balance wire. Audit files and completed HMDA reports
• Experience with the following loan types and programs: Conventional; FHA; VA; TX-Vet; Construction loans; (Texas)Home Equity loans; Cash-out refinances; streamline FHA refinances, IRRRL’S
• Knowledge of Multi-state guidelines
Employment History
San Antonio TX USAA, FSB/Peyton Resource Group-Funder
USAA, FSB/Peyton Resource Group-Loan processor/closer 3/08-5/08
4/07-9/07
Washington Mutual/Aerotek Professionals -Closer/Funder 3/06-4/07
Aames Home Loans-Sr. processor/closer 11/04-3/06
World Savings Bank-Loan Processing/ Closing Specialist
Chase Manhattan Mortgage-Loan processor
REFERENCES AVAILABLE UPON REQUEST
01/04 -11/04
6/02-1/04