Customer Service Administrative Assistant
Resume:
LAUREN LIND
**** ***** ****** - **** ****, CA ***01
************@*****.***
OBJECTIVE
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Seeking a position as a Receptionist where my skills, training, and experience can be effectively utilized, with opportunity for professional growth.
HIGHLIGHTS OF SKILLS
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• Punctual, dedicated individual with outstanding customer service skills
• Caring personality with experience and the ability to work well with people
• Administrative Skills: Data Entry, Filing, Bookkeeping, Billing, Appointment Setting
• Computer Skills: Microsoft Word, Excel, PowerPoint, Access & Outlook
• Typing: 41 WPM, 10-Key: 200 SPM
EDUCATION
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Universal Schools & Colleges of Health & Human Services Montclair, CA
COMPUTERIZED OFFICE & ACCOUNTING SPECIALIST CERTIFICATE 2012
Microsoft Windows XP, Word, Excel, PowerPoint, Access, Outlook, QuickBooks Pro, Internet Explorer, Customer Service, Data Entry
Everest College Ontario, CA
MEDICAL ADMINISTRATIVE ASSISTANT 2011
Medical Administrative Secretary Certificate, Medisoft Billing Program, Medical Terminology, Telephone Techniques, Ins. Carrier Guidelines, Human Anatomy, Typing & 10-Key, Data Entry. Proficiency in CMS-1500, Appointment Scheduling, ICD-9 & CPT Coding, Insurance Verification
Alta Loma High School Alta Loma, CA
HIGH SCHOOL DIPLOMA 2010
WORK EXPERIENCE
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Dr. Richard Williams San Dimas, CA
MEDICAL ADMINISTRATIVE ASSISTANT – Externship 160 Hours 03/2011 – 05/2011
Answered busy telephones and directed calls, scanned medical records into patient data system, data entry, scheduled appointments, prepared and maintained patient charts, confirmed patient appointments, pulled charts for next day appointments, collected test results for daily appointments, supported nursing and front office staff in daily operations, and all other duties assigned by staff and Doctors.
Horizon Therapy Services Rancho Cucamonga, CA
THERAPY ASSISTANT 11/2009 – 12/2009
Assisted patients at check in, prepared cold packs for therapists, pulled charts for patient appointments, filing, maintained cleanliness of treatment areas, and all other duties as assigned and as needed.
Mary and Jay Cooper Twin Peaks, CA
CAREGIVER 07/2007 – 12/2007
Prepared and assisted patients with meals, light housekeeping and laundry, and provided companionship as needed.
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