Customer Service Engineer
Resume:
Michael Pansini
Palm Coast, FL 32137
Renaissance WGV Resort, St. Augustine, FL 2011-2012 Engineer Octoner 2011 - May 2012
Maintained a 302 room 4 diamond resort plus a 20,000 sqft. Convention center
Responsible for all HVAC-R maintenance and repairs
Responsible for the use and education of the handheld device maintenance program
KBR, MOSUL, Iraq 2009-2011 HVAC General Foreman July 2010 - April 2011
Supervisor of 2 HVAC departments with 20 contractors and 60 subcontractors
Organized the leads to maintain HVAC, refridgeration, and laundry equipment
Oversee that all files and paperwork are up to forvernment standards
KBR HVAC Foreman July 2009 - 2010
Supervisor for an 8 contractor, 32 subcontractor HVAC crew
Responsible fr tracking 3,500 HVAC-R systems
Maintained inventory for the department
KBR HVAC Technician February 2009 - July 2009
Service. Repair, and replacement of HVAC systems
Supervised a 3 man crew
Reiner Heating & Air Conditioning, Fair Lawn, NJ 2004-2009 Service Technician
Service, repair, and general maintenance on residentual / light commerical HVAC systems
New HVAC system installs
Responsible for truck inventory
Fill out customer bill
Airbag Entertainment Inc., Fair Lawn, NJ 2003-2004 Ride Supervisor
Setup of all rides
Verify all saftey features were enabled and operational
Supervised operations of rides
Drop-off and pick-up of rides to customer locations
Wilkes Landscaping, Fair Lawn, NJ 2003-2004 Landscaper
Resonsible for setup and maintenance of equipment
Supervised work site
Toys R' Us, Paramus,NJ 2003-2004 Sales Representative and Cashier
Customer service support
Worked with customers to help them find and purchase products and resolve open issues
Responsible for maintaining department inventory and product dislays
Cashier support for all departments within the store
Education
Lincoln Technical Institue, Mahwah,NJ 2003-2004
Certified in Heating, Ventilation & Air Conditioning
Lincoln Tech Full Scholarship Recipient
EPA Universal Certification
Fair Lawn High School, Fair Lawn, NJ 1999-2003
High School Diploma
References
Tim Coles - Supervisor Reiner Heating and Air
Frank Monte - Shop Supervisor Reiner Heating and Air
Jon Dewitt - Cheif Engineer Renaissance Resort
Ed Parham - Site Supervisor KBR
Contact this candidate