Global Solution Centre, Bangalore (GSCB)
Custom Mission Critical TAM
Email : email@example.com /firstname.lastname@example.org Mobile # +91 9845077696________________________________________
Experience Summary :
Successfully resolve technical issues (hardware and software) from incoming internal and end user's contacts and proactive notification systems. Respond to service, product, technical and customer-relations, questions on subjects such as features, specifications and repair on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
VMware Administration :
vCenter server .
VMware Vmotion, Storage vmotion, HA, DRS, FT
Update Manager, VDR . Vmware Converter & Resourse Monitoring & Tuning, sizing of VMs
Knowledge of vCloud Directror.( Installed using SQL server 2008 )
Citrix Xen Desktop 5 Administration.
Operating System :
Linux Administration & Shell Scripting.
Tru64 Unix Administration.
Windows server 2008 Active Directory configuration .
Windows server DNS configuration. Microsoft Clustering.
Knowledge of Multipathing and troubleshooting SAN.
Trouble shooting EVA storage, MA & MSA .
Tools Used : Navigator .
SAN Troubleshooting :
Tools used : SAN Toolbox, SAN Expert, HPCC
Hardware : HP Blade Servers, Proliant servers.
Networking : Knowledge of TCP/IP Layering. Switching & Routing . VLAN, STP, RIP, EIGRP & OSPF
1. VMware Certified Professional 510, VCP 410 .
2. MCTS Windows 2008R2 Server Virtualization.
3. MCTS Application Infrastructure Configuration.
4. Citrix Xen Desktop 5 Administration
Qualification University / Board Institutions Year of passing % or CGPA
B.E ( Electronics ) Annamalai University Faculty of Engg & Tech. 1988 61 % First Class
1 Training Attended for MA8000 storage – service & support, HP-Sydney. (September 2004)
2 Training Attended for Enterprise Virtual Array, HP-Bangalore. (Jan 2004).
1 Training Imparted to 10 member team for VAX/VMS at Kolkata. (MAY 2001)
2 Setup vSphere Lab in GSCB and delivered training to Mission Critical Team.
I have worked on different products more than 20+ years in Server Administration (VMware/UNIX/Linux/Windows), Storage Administration & Campus Wide Network Administration, System Administration with a present profile of remote support for Global MC customer as a Technical Solution Consultant.
Worked for 10 years as Field support Engineer supporting Servers and EVA storage. Configured Cisco and Cabletron routers and switches at different customer locations.
MAJOR INSTALLATIONS/PROJECTS HANDLED
Joined in Digital Equipment Corp. in August 1991 and did the following projects as technical/project manager:
ITC Limited: Complete end-to-end IT solution included consultation on Power Requirement & Design/layout of cabling, Consultation/Design of cabling layout/device connectivity and interface of PLCs working on RS-485 and RS-422 with the shifting of Network from Thick Ethernet Backbone to Fiber Backbone without disturbing the running Factory operations. (Included several Km of Fiber cable, L-2 and L-3 switches etc.).
Reliance Petro Chemicals Ltd .( Jamnagar ) : Implemented
The Gigabit Ethernet network using Cabletron SSR8000 routers and smart switches .
Configured Cisco routers for LAN and WAN setup for branch office connectivity.
Date of Birth : 12 September 1967
Sex : Male
Marital status : Married
Fathers Name : Late Jyotish Chandra Choudhury
Address : G-3, Srinidhi Vintage, 8th A Main, LBS Nagar, HAL post, Bangalore 560 017.
Contact No : 91-984*******
E-Mail : email@example.com