Sales Customer Service
Resume:
Sharon Segda
Suite ***
Peabody MA 01960
978-***-**** cell
978-***-**** fax
**********@*****.***
I have worked over twelve years in food or food service sales, sales management, or general management. My exemplary talents in sales encompass making contact by cold-calls, walk-ins, phoning for appointment (my strongsuit), and closing is what I consider a “given”. I have established relationships with major food outlets, award winning chefs, national contract feeders (e.g. Aramark, Sodexo, Compass Group, Sage, Centerplate, Guckenheimer, Epicurean Feast camps too, Maryland Racing Assoc., Spectrum etc.), caterers, and purchasing agents throughout Northeast U.S. markets.
I served as VP/Sales of Pastore Seafood for 8 years, and can provide reference from Paul Pastore, former owner. Within my tenure at Pastore I sold the best restaurants; best chefs (e.g. Lydia Shire, Chris Schlesinger, Daniel Bruce, Maria Esposito of WGBH, et.al.) I also sold to Gate Gourmet and LSG/Sky Chefs, which at the time catered 37 airlines at Logan Airport. Most of the aforementioned stayed with me my entire career in the seafood business. My transition from food sales to food service sales was made easy by my success and established relationships in the food industry, seafood especially. See page two on the resume for “Pastore Seafood” and “Seaspray Seafood”. Also see “Food Team” (subsidiary of All Team), and “All Team Staffing” on page one. I may also provide reference from Gavin Frisbee, Director of Operations, All Team Staffing, Boston 2006, and now Baltimore at present where I worked contractually most recently.
My adaptability is exemplified by my success in sales of other industries. I am also a quick learner. I have approached, presented proposals, and closed such venues as Boston Convention Center, Gillette Stadium, Seaport Trade Center, Creative Gourmet, Hynes Auditorium, Gillette Corporation, Gillette Razor Division of Ayer, Waltham Woods Conference Center, MIT, Harvard, Boston University, Starwood Hotel Group (Westin and Sheraton), Black Rock Development, Granite Links Golf Club, all Genzyme locations.
I thank you for your consideration, and I look forward to sharing much more in a meeting, I am
Sharon Segda
Sharon Segda
80 Foster Street, Suite 506
Peabody MA 01960
978-***-**** (cell)/978-***-**** (fax)
**********@*****.***
3/2012 - Present Department of Homeland Security/FEMA (National)
Emergency Manager National Disaster Reservist Program (NDRP)
3/2012 - Present (Consultant) All Team Staffing (Baltimore MD)
General Manager/Sales Specialist
Contact potential clients to make apptmts, meet, and close new business
Resurrect inactive business, and bring it back in house
Maintain customer contact regularly, keep that personality fresh and memorable
Always keep on top of new developments through the “trades”, staffers, drive by’s
2/2011 - 3/2012 Department of Homeland Security/FEMA (National)
Disaster Generalist National IMAT Cadre
National Security Clearance (active)
Respond to Federal Emergencies to assist individuals, businesses, local/state governments, and military providing disaster assistance
15 DHS/FEMA Certificates (current)
Extensive travel
4/2010 - 7/2010 U.S. Census Bureau (Peabody MA)
Enumerator
Collect Census data door-to-door
Over 95% return on completed Census Q’s
Office in home
3/2007 - 1/2008 Ganz Inc. (Northeastern MA, Southern NH)
Area Sales Representative
New business development and account management
Customer service, credit and delivery tracking
Road warrior travel
Office in home
3/2006 - 3/2007 Food Team Inc. (Boston MA)
General Manager/Sales Specialist
New business development (inside and outside), sales presentations, account management
Customer Service, price negotiations, logistics, Staffing, on-site event management
3/2002 - 9/2005 Care giver (Swatara PA)
Provided all necessary care to my sister with Leukemia
Page Two
Sharon Segda
978-***-**** (cell)
978-***-**** (fax)
**********@*****.***
1/2001 - 1/2002 Cargo Transport Inc. (North Billerica MA)
Sr. Sales Professional
Specialized in LTL sales for the niche lane New England to New Jersey
New business development, account management, customer service
Sales training, trade show participation
Sales presentations, price negotiations
Significantly expanded the company’s customer base in plastics, food, and beverage industries
Prepared and delivered sales training presentations to Women of the Chamber of Commerce
3/1998 - 3/2000 Wise International (Peabody MA)
Customer Service Manager
Designed and customized a QuickBooks invoice/order system for 3 import companies
Responded to all inquiries from sales staff and customers
Coordinated delivery times with Logistics for sales and factories overseas
6/1995 - 11/1997 Seaspray Seafood Inc. (Boston MA)
Vice President
Conducted all operations for a national seafood brokerage
New business development and account management
Purchased product, packaging, supplies, and coordinated logistics for all shipments
4/1987 - 6/1995 Pastore Seafood LLC (Boston MA)
V.P. Sales
Fertilized sales until it grew from $2 MM to $10 MM annually with my own talent
Designed and staffed a national sales team to service wholesale seafood companies all over U.S.
New business development, account management, purchasing, trade show management
Staffing, sales training, sales management, production management
Set daily pricing and disseminated prices/specials to the sales staff
Monitored customer credit, collection, sales analysis, and presented all data to keep staff informed via monthly teleconference sales meetings to staff
Promoted from lowly commissioned sales rep to VP Sales in 3 years (DESERVEDLY)
Boston College - BS Economics/Biology
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