Customer Service High School
Resume:
Stephanie Blake
Thornton, Colorado 80260
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Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Education:
Arapahoe Community College: Littleton, Colorado
Director Certification, June 2010-Present
Metropolitan Community College: Kansas City, Missouri
Associates of Arts, August 2005-Dec 2007
Park Hill High School: Kansas City, Missouri
Diploma, May 2004
Professional:
October 2010-Current
YMCA: Youth Sports/ Before and After School Assistant, Thornton CO
My responsibilities include providing care for up to fifteen children, ages 5-10. I am responsible for the implementation of lesson plans, administering snack and communication with parents.
November 2010-Current
Dish Network: Customer Service Representative/Loyalty Agent, Thornton CO
My responsibilities include answering phones to respond to orders, general customer inquiries, invoice questions, handling customer complaints and other duties as assigned.
November 2009- November 2010
La Petite Academy: Lead Early Preschool Teacher, Littleton/Thornton Colorado
My responsibilities included providing care and leadership for up to ten 2-3 year old children. I was responsible for the creation and implementation of lesson plans, administering lunch and snack, potty training and communication with parents.
October 2008-November 2009
YMCA: Before and After School Assistant, Shawnee Mission Kansas
My responsibilities included providing care for up to eighteen 3-5 year old children. I was responsible for the implementation of lesson plans, administering snack and communication with parents.
August 2008-November 2009
Raytown South High School Volleyball Coach, Raytown Missouri
My responsibilities included performing as the head coach for the Raytown South High School JV girl’s volleyball team. I was responsible for the training, conditioning, well being and sportsmanship of 9 players. I was also responsible for maintaining communication between other teams, coaches, schools and the player’s parents.
February 2005- July 2008
North Kansas City Community Center Fitness Instructor, North Kansas City Missouri
My responsibilities included administering weight training equipment and cardiovascular equipment orientations, as well as recording all orientations for monthly reports. I was responsible for keeping and maintaining a safe environment in the fitness area, as well as cleanliness of the equipment.
March 2004-August 2006
CVS Pharmacy Technician, Kansas City Missouri
My responsibilities included preparing and processing billings, claims, disbursements and related documents. I also reviewed invoices, checked the accuracy of figures, code authorizations, exceptions, discounts and taxes. I was in charge of filling and re-filling prescriptions. I was responsible for cleaning, sterilizing and disinfecting areas and their equipment, as well as ordering and maintaining an inventory of drugs, chemicals and other controlled substances; to ensure security.
*References available upon request*
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