Cherie Pratt
Norwalk, CT 06854
**********@*******.***
OBJECTIVE
Experienced and professional Office Support Specialist seeks an opportunity that will challenge and give a learning experience, and also encourage a team-oriented environment. Applicant has pleasant disposition and is reliable.
EXPERIENCE
1/2/09 to Present The Millennium Group Stamford, CT
Receptionist
Provide Reception & Clerical support to A&E Television Networks
• Perform Receptionist duties: Answering and Directing calls
• Maintain Calendar Conference Room Meetings
• Meet and greet visitors
• Maintained employee phone directory
• Maintained changes to employee seating and phone extension spreadsheet.
• Made nameplates and number plates for new employees
• Send out notification of up-coming events & lost and found Items
11-27-06 to 12/31/08 IST Stamford, CT
Receptionist
Provide Reception & Clerical support to A&E Television Network
• Perform Receptionist duties: Answering and Directing calls
• Maintain Calendar Conference Room Meetings
• Meet and greet visitors
• Maintained employee phone directory
• Maintained changes to employee seating and phone extension spreadsheet.
• Made nameplates and number plates for new employees
• Send out notification of up-coming events / lost and found Items
07-14-06 to 11-22-06 The McIntyre Group Norwalk, CT
File Clerk
Provided Filing and Clerical Assistance to Different Employers
01-10-05 to 07-19-05 RHA Health Services, Inc. Knoxville, TN
Resident Counselor
Provided Home Healthcare to Mentally Challenged People:
• Transported clients to where they needed to go.
• Maintain cleanliness of clients home.
• Redirect client’s behavioral distress.
• Administer medication to clients.
• Interact with clients.
01-05-04 to 12-10-04 Knoxville College Knoxville, TN
Office Assistant of Admissions (Internship)
Provided Clerical Support to the Director of Admissions:
• Perform word processing skills.
• Print applications of new applicants.
• Print out payments made on the internet by new applicants.
• Make folder for new applicant.
• Recreate forms that are not legible.
• Help to organize office.
• Incoming mail is stamped and dated.
• Mail out material to new applicants.
• Cover phones as needed.
09-15-98 to 12-23-03 Urban League of SWCT Stamford, CT
Executive Secretary
Provided Clerical Support to the President and staff members:
• Perform word processing skills.
• Compose and edit correspondence.
• Process mail by sorting and highlighting pertinent information.
• Maintain CEO’s calendar daily.
• Maintain board listings, minutes, agendas and other materials related to the Board of Directors.
• Maintain CEO and Affiliate’s files.
• Assist VP of Operations and VP of Programs with correspondence, reports, phone follow-ups and mailings.
• Special projects - carry out assigned activities of programs, special events and meetings.
• Relieve Receptionist/Secretary as needed.
01-92 to 05-98 New England Financial Darien, CT
Receptionist
Provided Clerical Support to the office and answered busy phones:
• Meet and greeted visitors.
• Answered busy switchboard and routed calls on an AT&T phone system. Maintained the Kassie voice mail system.
• Coordinated daily mail, logged daily postage usage and documented and prepared outgoing and incoming UPS and Federal Express parcels.
• Handled mailings, photocopying, general filing and data entry of client records for individual brokers.
• Knowledge in Microsoft Word and general knowledge with Excel and Access.
04-88 to 01-92 Revue International Norwalk, CT
Receptionist
Answered busy phones and took orders over the phone:
• Answered high volume switchboard and routed calls to staff members.
• Handled data entry for credit invoices.
• Examined returned merchandise to determine credit acceptability and performed general clerical duties.
EDUCATION
10-15-05 National College Knoxville, TN
Anticipated Associates Degree in Information Systems Engineering
Two year course in operating systems computer skills
07-19-05 RHA Knoxville, TN
Certificate in home health care
Seven month training for the health care of mentally challenged people
12-10-04 Knoxville College Knoxville, TN
General Studies
Attended this liberal arts college for one year
09-03-1998 CTE Stamford, CT
Certificate: Computer Skills Training Program
Completed a three month course in Microsoft Word & a one month course in Excel and Microsoft Publisher Application
1985 Norwalk High School Norwalk, CT
Diploma
General Studies