Dave Harris

z3um83@r.postjobfree.com – 214-***-****

**** **** **** *****; Wylie, Texas

PERSONAL STATEMENT

As an experienced person in the field of information technology, I can contribute towards growth of your organization with my knowledge in network installation, infrastructure implementation, modification, testing and troubleshooting. As a self-motivated individual with good communication skills and leadership qualities, I have the ability to motivate my team members and simplify 'techno-babble' for user interaction and documentation.

WORK EXPERIENCE

Network Administrator (July 2011 – Sept. 2012)

Automated Circuit Design – www.acdusa.com

Richardson, Texas

Responsibilities:

• Integrating a 200 user client base with Cogiscan (SMC and component traceability).

• OS platforms administered - Windows Server SBS/STD/Enterprise (2003/2008), Windows 2K/XP/Vista/7, Macintosh OS X, Thin Client Embedded XP / Citrix

• Installation/Repair/Troubleshooting Hardware–Servers(Rack/Tower), Workstations, Laptops, Peripherals (Barcode Scanners, Printers, Scanners, Tape Backup, Firewalls, UPS)

• Networking – Firewall Appliances (Sonicwall/Cisco), Switches, Patch Panels, AD/DNS/VPN

• Network interaction with SMT (Surface Mount Technology) assembly lines and equipment (Juki, MyData).

Systems Technician (Jan. 2005 – Aug. 2010)

True Automation - www.trueautomation.com

Plano, Texas

Responsibilities:

• Configure Windows Servers (2003/2008) -Active Directory/DHCP/DNS/Secured Remote Access

• Install Data Redundancy & Disaster Recovery - RAID configuration/Tape Backup (Dell, Symantec BU Exec 2010, DPM 2010)

• Install/Configure MSSQL 2000/2005 - Scheduled Maintenance Tasks/DB Backup

• Document and Present Training Data - Technical and Client facing presentation via conference room or webcast.

• Ticket Queue Coordination and phone support for 1500+ users - distributed and escalated tickets through three separate departments and 6 technicians.

Network Administrator (Jan. 2001 – Dec. 2004)

University of Texas - www.utdallas.edu

Richardson, Texas

Responsibilities:

• Management of three communication labs(65 PCs), three Rhetoric Labs(75 Macs), and two real time art and animation labs (70PC/Mac){installation/cloning/upkeep/networking}

• Responsible for Software/Hardware Support for several programs within the School of Arts and Humanities (staff/faculty/visiting researchers)

• Asset Management - Equipment purchasing, cataloging, and distribution.

• Reorganized technical team to better respond to calls. Ticket resolution improved by over 30%.

• Supervised construction of a Motion Capture Lab (VR Modeling)

PERSONAL INTERESTS

• Men’s Biblical Small Group Leader

• Creative Writing

REFERENCES

References and Letters of Recommendation are available on request.

LinkedIn Information and Recommendations.

Contact this candidate