Customer Service Sales

Wawra Momand

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209K Wrenn Drive 919-***-****

Cary, NC 27511 *********@*****.***

CAREER PROFILE

FRIENDLY, RELIABLE, HONEST, HIGHLY ORGANIZED, TEAM-PLAYER

Quadrilingual: English, Pashto, Persian/Farsi, Urdu

Seeking to obtain a position in where my extensive experience will be further developed and utilized. I will employ my educational and interpersonal skills in order to further the growth of an organization and to contribute to the well-being of others. Skilled in multi-tasking and customer service with strong leadership abilities. Providing swift resolution to customer complaints, ultimately building trust and winning loyalty.

EDUCATION

MILLER-MOTTE COLLEGE, CARY, NC JULY 3, 2012

MEDICAL OFFICE ASSISTING DIPLOMA

SPECIAL SKILLS

Medisoft, MEDCIN, SpringCharts, Microsoft Office Suite, Billing and Coding, CMS-1500, Medicare/Medicaid, Medical Terminology, Patient Scheduling, Anatomy and Physiology, Emergency Procedures

EMPLOYMENT HISTORY

Banana Republic Gap, Inc. 05/2006-05/2009

Merchandise coordinator

• Monitoring the trends and evaluating the performance assessed against monthly sales goals

• Supporting the sales team in attaining sales targets

• Maintaining a healthy relationship with existing customers while opening up fresh customers

• Promote sales in the stores by designing new strategies

• Interact with customers and receive feedback from them about positive experiences

Maryam Clinic Raleigh, NC 09/2010-02/2011

Assisted in volunteering to help uninsured adults with health care services.

• Answered telephone calls in a timely and professional manner

• Scheduled appointments for patients

• Entered information into files

• Successfully completed all jobs accurately and efficiently

• Checking patients in accordingly for different procedures, preparing charts.

• Assisted doctor, filing charts, filing dictations, patient scheduling

REFERENCES AVAILABLE UPON REQUEST

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