Manager Customer Service

Karen D. Arnold

***** ***** *****

Jacksonville FL, 32258

Home 904-***-**** z3epig@r.postjobfree.com

Objective: Obtain a position where my skills and abilities will be utilized to achieve company and personal goals while creating a career with an established corporation.

Experience

LandAmerica Gulf Atlantic Title (A Division of Lawyers Title) Jacksonville, FL

Residential Escrow Officer, Registered Notary 2001 to 2007

Receive loan documents from lender, prepare closing statements, and communicate with all parties involved concerning each individual file. At specified time meet with the customer and offer explanation of documents they are to sign for their transaction and notarize necessary documents.

Answer office lines and transfer calls to appropriate parties, return calls within same day of business.

Team player in conducting closings when necessary to close other escrow officer’s files.

Ability to aid office manager and co-workers in total operation of the office.

First American Title Insurance Jacksonville, FL

Residential Escrow Post Closer 1998 to 2001

Receive and process closed loan packages and forward them to the lender.

Prepared legal documents for recording and send to proper clerk’s office. Forwarded recorded instruments and final polices to proper destinations.

Followed up on policies, recorded items and post closing issues.

Ability to aid management and co-workers in total operation of office.

Today’s Staffing Jacksonville, FL

Mary Kay Cosmetics Jacksonville, FL

Independent Beauty Consultant 1997 to 1999

Food Lion Inc. Jacksonville, FL

Perishable Clerk/Deli Manager 1990 to 1998

Responsible for placing orders, stock Department, inventory management, all department operations.

Manage employees of the deli department, receive shipments, weekly scheduling, and department maintenance.

Ability to aid store manager is total operations of the store.

Sharp Community Ambulance Co. Jacksonville, FL

Account billing, Customer Service, Public Relations 1989 to 1990

Housewife Pensacola, FL

1988 to 1989

Jiffy Food Stores Jacksonville, FL

Assistant Manager 1986 to 1987

Customer Service, Cashier, Bank Deposits, check vendors

Ability to perform all store operations.

Winn Dixie Stores, Inc Jacksonville, FL

Cashier/Stock Clerk/Perishable Manager 1982 to 1986

Total customer care, operating cash register, stock shelves, receive shipments, inventory departments, and product ordering.

Manage Dairy and frozen food departments and employees.

Ability to aid store manager is all departments and total operations of the store.

Education

Ribault Sr. High School Jacksonville, FL

High school Diploma 1981

Florida Community College Jacksonville, FL

General Studies, Accounting, Child Development 1981 to1983

Interests

Family,Church, Scout Master Assistant, Sports, Traveling, and Cooking

Skills

Win 95,98,XP, Primetime, Wintrack, Genesis, Ramquest, Professional telephone skills, ability to work well with co-worker and customers. Ability to solve post closing problems, identify and give explanations of loan documents for customers buying homes. Ability to resolve problems received via telephone from past customers, and able to win the customers confidence for future business.

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