Customer Service Sales

Geneva B Templeton

**** ******* *****

Ames, IA *0010

Cell: 515-***-****

Work: 515-***-****

email: ******.*********@*****.***

Objective: Seeking a new career with a strong company and a great team that I be a valuable asset of.

Experience Bank of the West Ames, Iowa

Personal Banker March 2012 -Present

• Help customers with their banking needs and help educate them

• Calling on current customers and potential new customers

• Work with customers and helping them with their lending needs

• Organization with client files and keeping up with all documents in loan process

• Exercise attention to detail to prevent losses to bank

• Ensure bank compliance with policy and procedures

Wells Fargo Bank Ames, Iowa

Personal Banker March 2010-March 2012

• Achieve personal goals as well as store goals

• Help customers with their banking needs and help educate them

• Calling on current customers and potential new customers

• Consistently receive high scoring individual and team customer service surveys

• Consistently meet required sales incentive by communicating benefits and services to customers

• Act as authorized signer and review and approve teller transactions and reports

• Exercise attention to detail to prevent losses to bank

• Ensure bank compliance with policy and procedures

• Lead and effectively communicate all new services, changes and information to tellers

• Organization and planning ahead

Bear Marketing Ames, Iowa

Marketing Executive January 2007-March 2010

• Sell print advertising space to Story and Polk county businesses and help them with their marketing needs.

• Meet with clients weekly to achieve their marketing plans

• Create and design effective ads

• Reach high weekly sales goals

• Provide great customer service

• Retain our current advertisers as well as gain new

• Attend local story county events

• Worked with small team

Omaha World Herald Ames, Iowa

Advertising Account Executive Jan 2005-December 2007

• Sell print adverting to Story County business

• Meet weekly sales goals

• Provide great customer service

• Retain our current advertisers as well as gain new

• Create and design effective ads

• Worked with large team

Relative Experience: 10+ years of customer service and sales, 2+ years in leadership role, Microsoft Office, Word, Excel, SVT, SVP, Web Admin, Operations Image Browser, Click2Staff, office fax, scanner, copier, bill counter, coin counter etc.

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