Customer Service High School
Resume:
Tameka Smoot
Richmond, *****, Virginia, US
Mobile Phone: 804-***-****
Secondary Phone: 804-***-****
E-mail: ***********@*****.***
OBJECTIVE
Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in cash logistics, customer care, banking and many others in a challenging role that allows for advancement and growth.
WORK EXPERIENCE
Cash logistics
September 2008 - September 2011 Brinks Inc. | Richmond, VA
Process transactions for commercial customers
Balance vaults
Verify and pack orders for banks and other commercial customers
Maintain and balance funds to be used for Atm machines
Keep records of Atm balances using an Excel spreadsheet
Answer multi-line phones
Cash Rep.
June 2008 - August 2008 Adecco- Bank of America | Richmond, VA
Processing commercial transactions.
Teller
August 2006 - February 2008 Virginia Credit Union | Mechanicsville, VA
Process transactions for VA Credit Union members using the MISER system
Promote products and services
Balance cash drawer
Proof checks
Provide quality customer service
Answer multi-line phone
Assist members with questions concerning their accounts
Teller
March 2005 - August 2006 Credit Union Service Center | Richmond, VA
Banking
Handle transactions for credit union members using the Teller Plus system
Answering multi-line phone
Balance cash drawer
Load and balance Teller Cash Dispensing machine
Provide quality customer service
Correspond with credit union representatives to ensure quality service is provided to members
Answer multi-line phone
Encode checks
Teller
March 2003 - April 2005 Brink's Inc. | Richmond, VA
Banking
Process cash transactions for commercial customers
Balance cash vaults
Prepare end of day settlement using Excel.
Check in work from competitors
Answer multi-line phone
Pack cash orders to be shipped commercial customers
EDUCATION
High School
September 1997 - June 2000 Armstrong High School | Richmond, VA
Inducted in the National Honor Society
Featured in the Who's Who book
Ranked 4th in graduating class with GPA of 3.5
Skills
Exceptional communicator
Exceptional listener
Detail oriented
Organized
Team Player
Personable
Goal driven
Computer literate
Positive
Dependable
INTERESTS
Reading , Traveling , Meeting New People/Networking
REFERENCES
Tamika Groves
Asst. Mgr., Virginia Credit Union, Inc
Professional
Denise Woody
Optical sales, Optical For Eyes Company
Personal
Stephanie Stallings
Asst. Mgr., Brinks Inc.
Professional
Contact this candidate