Janice v. Walker
Greencastle, Pa. 17225
Phone: 717-***-****
Email: z24h61@r.postjobfree.com
OBJECTIVE: To become a positive influence and valued team member to my employer and my peers.
QUALIFICATIONS
I have many years of experience in both retail sales and retail sales management. I assume responsibility for assigned tasks fully and look forward to challenges as outlined by my superiors. To have a satisfied customer and make an acceptable profit illustrating complete success.
EDUCATION
1992-Diploma from Maryland State Department of Education-Baltimore
1993-1994-Hagerstown Junior College
Studies in Human Services
2009-Present-Award Beauty School of Cosmetology
EMPLOYMENT
2008-2009 Customer Service-Wells Fargo Home Mortgage
Inbound Call Center-Taking calls from customers and 3rd parties assisting with mortgage accounts. Upselling products like credit cards, home owners insurance, banking products, refinancing options
2001-2008 Customer Service, All Car Leasing
2001-2002 Customer Service Representative
2002 Promoted to Location Manager. Responsibilities included
The supervision of 5 employees, scheduling for those employees,
Making sure they performed their job to the best of their abilities,
Responsible for a fleet of 50 vehicles, the preparation and
Maintenance of those vehicles, transporting of those vehicles
Throughout central Maryland, making and processing reservations
using Bluebird Rentworks system, ensuring that morning and evening reports were complete and accurate, making daily cash deposits, and making sure all vehicles and vehicle keys are accounted for
At the end of the business day.
2007-Another location was opened in Hagerstown where I then became responsible for two locations up until they were both
Closed in 2008 due to company cutbacks.
1999-2000 Sales Associate-The Hecht Company
Responsibilities included running cash register, assisting customers
, making sure sales floor was clean and replenished, . Mid 2000 was transferred to Ladies shoe department were after working in that department for two short months was elected for sales manager training program in the ladies shoe department
1993-1999 Assembler, Caldwell Manufacturing Company
Responsible for the assembly of vinyl replacement
Window jambs. Instrumental in the breaking of production
Almost on a weekly basis
References
Brenda Marshall-240-***-****
Amber Lawrence-240-***-****
Lydia Dupree-717-***-****
Dave Dehmel-240-***-****