Customer Service Manager

Sarah E. Laubenstein

**** *. ********* ****** *. Franklin, WI 53132

262-***-****

z1twos@r.postjobfree.com

OBJECTIVE

To obtain an entry-level paralegal position.

EDUCATION

MATC Milwaukee, WI (expected completion May 2013)

Paralegal Certification (ABA Approved)

Concordia University Wisconsin Mequon, WI May 2005

Bachelor of Arts in Humanities with an emphasis in Art and Spanish and a minor in English

SPECIAL SKILLS

• proficient with Microsoft Office (Word, Excel, Power Point, Outlook)

• excellent written communication skills

• excellent proofreading skills

WORK EXPERIENCE

Culver’s Restaurant Grafton, WI June 2004-Present

Manager May 2008-Present

• Supervising Approximately 30 employees

• Customer service

• Managing Inventory

• Responsible for ordering food and other products weekly

• Training new employees

• Promoting a safe and comfortable workplace

• Office administration such as cash counting, bank deposits, assisting with payroll, scheduling

The Frantz Group Grafton, WI October 2005-January 2006

Business Development Representative

• Calling customers to discuss current computer challenges, needs, or desired solutions

• Writing reports or updating files based on conversations

Concordia University Mequon, WI October 1997-June 2004

Foodservice Employee/Student Manager

• Preparing and serving large quantities of food

• Managerial duties included scheduling employees, recording payroll, supervising over 80 student employees

• Planning and executing catering events

Cousin’s Subs Restaurant Grafton, WI January 2001-August 2001

• Sandwich maker/cashier

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