Qualification Profile
Highly accomplished sales professional with over 11 years of experience and advance expertise in prospecting, customer relationship management, sales cycle management, and closing principles. Results-oriented and decisive leader with proven success in establishing a lasting presence in ,new markets, identifying growth opportunities, and initiating strong business alliances. A solid track record of increasing sales, market share, and profitability. Demonstrated strengths in territory development, account management, market analysis and sales strategy development.
EXPERIENCE
September 2008-present Westwood College Atlanta, GA
Senior Admissions Representative
Conduct personal interviews with prospective student and staff candidates.
Academically advise and counsel students about personal development. Coordinate and facilitate programs and services for academic organizations and student services.
Recruit students locally and nationally while building educational alliance campaigns with businesses and organizations to increase the marketability of the college.
Work closely with colleagues and new staff members to ensure admissions staff remains in compliance and assist current director with various initiatives regarding ethical behavior.
Manage weekly and monthly forecasts to ensure sales goals and targets are achieved.
Work with internal and external departments including Financial Aid, Student Services, Career Services, and Academic Affairs to help with the students’ enrollment completion process as each admissions representative is accountable for his/her own students.
Maintain a call log of 75-100 outbound calls per day
Three time Leadership Award Winner
Gold Leadership Club Member
April 2007-present VanAllen White Realty Group Snellville, GA
Realtor
Communicate with clients to understand their property needs and preferences
Coordinate and fix an appointment with prospective buyers to show them houses and plots
Act as liaison between buyers and sellers ensuring positive experience for both parties involved
Responsible for preparation of contract documents, purchase agreements and closing statements
Oversee the advertising of properties for web & print media
Ensure that the legal formalities are completed prior to closing dates
November 2003-April 2007 Metro Brokers GMAC Realestate Atlanta, GA
Realtor
Tyra T Smith Page 2
October 2001- August 2003 PharmAmerica Tampa, FL
Account Representative
Responsible for supporting the Priority 1 Process by maintaining ownership of the Ticket within the Service Desk tool.
Responsible for appropriate telephone coverage and adjustments to shift coverage as call trends dictate or special circumstances arise.
Serve as an escalation point on Customer-related issues and handle them in a professional manner. Ability to manage the priorities of customers’ requests. Follow up with customer and support staff to ensure timely and satisfactory issue resolution.
March 1998- January 2000 MCI World Com Atlanta, GA
Sales Representative
Train and monitor activities of more than 25 Telemarketing Sales representative
Prepared daily reports, participate in conference calls and develop guidelines
Served as Team Leader ensuring the team consistently met goals
EDUCATION
2011-present Troy University Atlanta, GA Bachelors of Science Business Administration
1996-1998 Clark Atlanta University Atlanta, GA
Accounting and Finance
1995-1996 Fresno City College Fresno, CA
Liberal Arts
1995 Theodore Roosevelt High School Fresno, CA
High School Diploma
Accreditation and licenses
Georgia Real Estate Licensee # 266070
Georgia Insurance Licensee- Life, Health, and Sickness #2805754
Reference upon request