Product Management / Project Management / New Product Development

Pamela Olson

913-***-**** • *******@*****.*** • http://www.linkedin.com/in/pamelaolson

PROFESSIONAL SUMMARY

Innovative, results oriented professional with 10+ years experience successfully creating, developing, and managing cutting edge products and services to consumer and business customers. Thrives on managing multiple projects simultaneously and working in a fast paced environment. Adept at working in cross-functional groups and achieving results in matrix organizations with expertise in the following areas:

Team Leadership

Excellent Communication Skills

Product Conceptualization

Business Case Analysis

Requirements Definition

Vendor Management

Product Development

Project Management

Resource Allocation

Strategic Planning

Product Life Cycle Management

P&L / Budget Responsibility

LEADERSHIP

Managed the ideation, identification and vendor analysis for new products and applications with authorized budgets in excess of $25,000,000

Adapted concepts from a canceled project to support the new strategic vision of the combined company (Sprint Nextel), and influenced senior management to obtain a top 5 priority ranking to re-initiate work

Created and delivered presentations to senior management, sponsors, and other key teams in support of product lines

Optimized technology investments through clear trade offs between time to market and customer experience needs resulting in the most usable products in the quickest times

Collaborated with Product Marketing and User Experience Design to drive effective product solutions to solve customer problems

Enlisted peers and management to define the product strategies for new and existing product lines

PROJECT MANAGEMENT

Led 10+ cross-functional core team members in development of new products with budgets exceeding $25,000,000. Extended teams of 50+ members including overseas vendors

Directed the conceptualization, development, and successful launch of an over the air synchronization product. Project spent $16K in internal development costs with less than a 4 month payback for the money spent

Prioritized development initiatives and bug fixes, maximizing the effectiveness of allotted development resources

Ensured cross-functional project execution, meeting project milestone dates, drove decisions across teams and escalated appropriately

Executed project activities including project scope, budget, schedule, and resource allocation leading to project execution on time, in scope and within approved budgets

Prepared project tracking materials and presented key project information to VP Executive steering committee for each project approval checkpoint

Navigated and resolved project barriers to optimize the outcome within the constraints of budget, time, and scope

PRODUCT LIFE CYCLE MANAGEMENT

Directed life cycle management of multiple products with combined net revenues greater than $50,000,000 annually

Created and implemented the strategic product evolution plan for FraudNet, a risk management software solution. FraudNet increases fraud detection by more than 30% from incumbent systems at over 50% of the top 100 eCommerce sites and 4 of the top 10 Airlines.

Provided subject matter expertise for products using speech recognition, synchronization, address books and over the air data transmission technologies by launching new products, working with peers to incorporate similar features in their products, and ensuring consistent accurate information was disseminated across the organization

Authored technology and industry related white papers to formulate corporate wide strategy recommendations for technology

Experienced at creating all types of product documentation including: Product Roadmaps, Market Requirement Documents, Product Requirement Documents, User Stories, System Requirements Documents, Process Flows and Project Plans

Presented and led consumer voice product session at a 2005 International Speech Technology Conference

Articulated vision for product portfolio and associated platforms to capture sources of product value and support future revenue growth

Conducted thorough product and competitive analysis allowing for fact based decision making in the product road map

Guided cross-functional team in the definition of user interface interactions for multiple products

Supervised products through all life cycle stages from concept ideation to product turn down

Directed vendor management functions including the identification, analysis and selection of new suppliers

PROFESSIONAL EXPERIENCE

The 41st Parameter Scottsdale, AZ eCommerce Fraud Prevention

Product Manager 2007 – 2009

Sprint (Sprint Nextel) Overland Park, KS Fortune 100 Telecommunications Carrier

Product Manager Address Book & Synchronization Products 2005 - 2007

Product Manager Voice Enabled Services (Speech Recognition) 2003 - 2005

Project Manager 2002 - 2003

Product Specialist 2001 - 2002

Analyst II 2000 - 2001

Project Coordinator 1999 - 2000

J.M. Neil & Associates, Inc. Kansas City, MO Full Service Staffing Agency

Project Coordinator 1998 – 1999

Fluor Daniel GTI, Inc. Lenexa, KS Global Environmental Service Firm

Project Management Assistant 1996 – 1998

EDUCATION

Masters Certificate Project Management: George Washington University - Washington D.C.

BS Business Management: Northwest Missouri State University – Maryville, MO

PROFESSIONAL AFFILIATIONS

Project Management Institute

Association of International Product Marketing & Management

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