Customer Service Sales Representative

Charles Stephens

*** ******* *** *******, ** ****0 Phone: 620-***-**** *******.**********@*****.***

Skills

Customer Service

Blogging

MS Office (Word, Access, Excel, PowerPoint)

Versatility Through Work Experience

Creative Team Leadership

Marketing Strategies & Campaigns

Professional Experience

GRAEBEL VANLINES – Lenexa, KS

Nationwide Moving Company

Relocation Specialist, 6/2009 to present

First person representation of the company, frequently team leader of 2 to 15 people, manually relocating residence and corporations

WASHBURN UNIVERSITY – Topeka, KS

Student Publications (newspaper and yearbook)

Business Manager for Student Publications, 1/2009 to 12/2010

Manage and balance $100,000 budget, invoice customers and make deposits, ad sales, schedule and organize events, trips and meetings, promote online and print publications

ENTERCOM BROADCASTING – Mission, KS

Kansas City Radio Station

Promotions Intern, 6/2010 to 8/2010

Direct interaction with staff, listeners, and performers both on-site and during off-site events

QUEST DIAGNOSTICS – Lenexa, KS

Medical Testing

Specimen Processor, 3/2007 to 9/2008

Data entry and medical specimen processing, achieved time-sensitive quotas, general understanding of medical conditions and the tests run for checking the conditions

SIMPLY WIRELESS - Lawrence, KS

Individually Owned T-Mobile Retail Shop

Floor Sales Representative, 3/2006 to 4/2007

Direct customer sales, problem-resolution to maintain excellent customer standing, ensure new clientele

Education

WASHBURN UNIVERSITY – Topeka, KS

Bachelor of Business Administration, Graduated 12/2010

Major: Marketing l Minor: Economics l International Business Experience in China

ALLEN COUNTY COMMUNITY COLLEGE – Iola, KS

Associate of General Studies, Graduated 5/2003

Major: General Studies

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