Customer Service Administrative Assistant
Resume:
Helen Tovar
Austin, Texas 78748
***********@*****.***
Career Objective: To obtain a position that will allow me to utilize my strong organizational skills and ability to work well with people.
Work History:
Texas Alcoholic Beverage Commission, Austin, Texas February 2008-January 2011
Administrative Assistant I
• Provided administrative support to the Licensing Division.
• Effectively communicated information to the general public concerning licensing/bonds.
• Prepared documents/licenses for photocopying and mail out.
• Maintained filing system to ensure customer file documentation met regulatory guidelines.
• Processed temporary payments for renewal licenses in an automated system.
• Served as an effective team member on special projects as assigned.
Texas Workers’ Compensation Commission, Austin, Texas April 1993-August 1999
Clerk III
• Provided administrative and backup receptionist support to the Record Division and Customer Service desk.
• Processed incoming mail for Record Division.
• Maintained filing system for Record Division including matching files for accuracy.
• Effectively communicated information to agency field offices.
Northwestern National Insurance, Austin, Texas June 1990-January 1993
File Clerk
• Provided administrative and backup receptionist support to the Commercial Insurance Division.
• Prepared and processed all outgoing mail.
• Maintained and assisted in purging customer files for archiving.
• Trained newly-hired employees as needed.
• Served as an effective team member on special projects as necessary.
Education: L.C. Anderson High School, Austin, Texas, 1986
Computer Skills: Microsoft Word, Microsoft Excel, Internet Explorer, WordPerfect Corel, Email Outlook.
Contact this candidate