Customer Service Process Improvement
Resume:
Saravanan Varadarajan ******************@*****.***
Objective:
To secure this manufacturing engineer position at your company
Education:
Illinois Institute of Technology, Chicago.
Anna University, Chennai, India Masters in industrial management GPA 3.9/4.0 May 2012
Bachelors in Mechanical Engineering GPA3.0/4.0 Dec 2010
Experience:
Manufacturing lab supervisor, CEG Aug 2008 to May 2009
Supervised freshman student during lab courses and prepared instruction manual
Responsible for safe handling of machines and for preventive maintenance.
UNL CNMR, Lincoln, NE, Graduate Assistant Aug 2010 to Dec 2010
Assisted my professor in undertaking groundbreaking research work in the area of Electro Discharge Machining.
Analyzed the properties of various coolants for process improvement.
Final Year Manufacturing Project associate, Shanti gears, India Dec 2009 to May 2010
Designed a rotary lathe attachment for concave and convex milling.
Helped bring down the costs involved in procuring conventional and bulky lathe attachments,
Lucas TVS, Lean Manufacturing Intern, India May 2009 to Aug 2009
Implemented process improvement strategies that reduced waste and non value added activities.
Oversaw the efficiency and the safety of current manufacturing processes.
Godrej and Boyce, Manufacturing Intern, Chennai India May 2008 to Aug 2008
Proposed and designed new layout on various work cells.
Reduced the lead time by 12 percent
Implemented 6S methodology in the company & reduced the inventory by 8percent.
Skills:
Design software and tools namely ANSYS, PRO-E, CAD.
Proficient in working on MS Office operating system and the internet.
Vendor management and inventory planning
Excellent Customer Service.
Activities:
Served as the coordinator for inter college technical symposium ‘Kurukshetra 2009’
Served as a member on the organizing committee of the department symposium for two consecutive years.
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