Customer Service Rep

Edith Kaye Watkins

(*** Greene *** Road, Paragould, Ar, 72450) 870-***-**** or 870-***-****) (z01ek4@r.postjobfree.com)

Objective A carrier at a well established business where I’ll be able to apply my skills as well as gain new ones.

Skills

Excellent keyboarding and word processing skills; type 80 WPM

Software: All Windows operating systems, Microsoft Word, Excel, and Power Point.

Excellent interpersonal skills and phone manner.

Strong analytical and organizations skills.

Excellent People skills

Experience

Intern Office Assistant

[March 09- October 09] [Arkansas Workforce Center], [Paragould, Ar]

Provided administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

Exercised independent judgment, decision-making abilities and high levels of confidentiality.

Collaborated various levels of management to gather information.

Upgraded office filing system.

Customer Service Rep.

[October 08 - March 09] [Staffmark], [Paragould, Ar]

Helping costumers’ who were unsatisfied with there product to get an new product sent to them or a refund.

Answering phones, placing return calls to customers or flower shops, and transferring calls to other departments.

Contacting customers and flower shops to make sure orders where on time and things were running smoothly.

Customer Service Rep.

[September, 20th, 2010 - November 3rd, 2010] [New Corp.] [Work at Home]

Helping costumer’s by walking them threw technical problems with there DirecTV

Helping costumer’s by applying credits or helping them with their bills

Answering phone calls and working with knowing what the customers want

References Mike Willyerd 870-***-****

Natalie Stone 870-***-****

Mary Dunigan 870-***-****

Lori Dial 870-***-**** or 870-***-****

Krystal Hooten 870-***-**** or 870-***-****

Contact this candidate