Engineer Quality Assurance

DIXIE K SCHULL

Raleigh, North Carolina *****

C: 719-***-**** H: 719-***-**** ********@*******.***

SUMMARY

Analytics Software Tester with experience testing new and existing user requirements for internal and external customers. Liaison with Project Managers to address and resolve software testing issues with external vendors and local developers. Ability to train users in technology areas such as application development, business intelligence, client/server, database management systems, and data warehousing. Team-oriented problem-solver who establishes, develops, and delivers quality processes, procedures, and programs that enhance product efficiency and profitability.

CORE COMPETENCIES

Numerical Verification Accuracy UNIX System Fundamentals

Implementation Validation SQL

Usability Evaluation JCL Scripting

Analytics of Testing QMF

SAS Advanced Analytics ProVision

Mercury Quality Test Center MSProject/Excel

Automated Testing Tools Software Debugging

Test Plans/Test Case/Documentation Design/Execute/Verify Test Scripts

Web Application Testing Agile/Iterative SDLC Experience

Test Cases/Evaluation (Regression/Unit/Functional/System)

EDUCATION

Regis University, Denver, Colorado

Master of Arts Candidate in Adult Education with Social Science Concentration-2012

Adult Education Certificate

Texas State University, San Marcos, Texas

Bachelor of Science in Agriculture and Business

RELATED PROFESSIONAL EXPERIENCE

SAS, Colorado Springs, CO

TESTER 2011

• Performed Beta Test for SAS OnDemand for Professionals Enterprise Guide that ensured data was accurately quantified for use in marketing analysis/research.

• Created data analytical statistical reports, interactive graphs, queries that filtered and summarized data, computed new columns, and joined multiple tables to access and manipulate data of many types.

• Evaluated and ensured all issues were resolved with SAS guide validation test requirements.

Verizon, Colorado Springs, CO 2007-2009

MCI, Colorado Springs, CO 1997-1999

QUALITY ASSURANCE SOFTWARE TESTER

• Coded unique test cases reflecting real customer requirements that validated software tests required.

• Used Screen Print diagrams, and examples to create user friendly technical documents.

• Facilitated meetings to communicate test plans for future enhancements to systems regarding customer expectations at all management levels.

• Initiated and trained new developers and management in India on project status and business requirements to ensure software quality and functionality.

• Wrote documentation that met customer requirements and were reliable for retesting.

• Facilitated meetings for up to five new product releases, annually, to plan for future enhancements.

DIXIE K SCHULL PAGE 2

Synthes, Monument, CO

A global medical device company developing, producing, and marketing instruments, implants, and biomaterials for surgical fixation, correcting, and regenerating of skeleton and soft tissues.

Sterile Pack Engineer 2004-2007

• Developed all process steps and documentation for environmental testing that resulted in 100% audit compliance with federal guidelines and standards.

• Facilitated meetings with users of various technical backgrounds in SAP environment to develop comprehensive training material.

• Liaison between user organization and management in receiving and preparing requests for assessments.

Wells Fargo, Colorado Springs, CO

Business Analyst 2002-2003

• Liaison between document compliance team and outside vendors to maintain efficiency of mortgage documentation.

• Analyzed best practices to develop complex document changes to mortgage contracts in compliance with state requirements.

Prior to 2002

MCI, Colorado Springs, CO

Process Engineer/QA Software Test/Help Desk Analyst/Executive Administrator

• Documented and prepared process flows for internal legacy MCI/WCOM systems including Order Entry, Provisioning, Billing, and Revenue.

• Analyzed revenue risks and provided specific process related recommendations to WCOM executives for the mitigation of the risks identified.

• Directed a group to address loss of revenue due to communication issues and proposed the software re-alignment achieving a cost savings of $1 Million, annually, by streamlining internal revenue systems.

• Researched complex problems and provided requirements analysis documents to mitigate future risks to management, developers, and organizations.

Investor’s Life Insurance, Hurst, TX

Senior Claim’s Examiner/Claim’s Examiner

• Ensured accuracy of CPT-ICD9 codes and tested data to validate new automated systems within a year.

• Worked with developers to ensure codes were accurate for payment to contractors.

OTHER PROFESSIONAL LEADERSHIP EXPERIENCE

Chapter House Corporation of Pi Beta Phi 2012-Present

House Director

“Dixie stepped into this position at midyear and inherited a staff that had been operating without a manager for several weeks and under poor management from the previous House Director. She stepped in and began building relationships. Within a few weeks things were running smoothly. She is focused on building a sense of team with the Executive officers of the Chapter and Chapter Members.”

President Chapter House Corporation

Kings Deer Homeowners Association, Monument, CO 2005-2012

Member at Large Kings Deer Board of Directors

Chairperson Covenant Enforcement Oversight

St. Mary’s High School, Colorado Spring, CO

Substitute 2011

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