Aziza A. Mason

Aziza A. Mason

*********@*****.***

**** ******* **.

New Orleans, LA 70119

Cell: 504-***-****

Work Experience

July 2008 - October 2008

Ashley Stewart New Orleans, LA

Lead Sales Associate

· Executed cash and credit transactions

· Maintained the decor of the store

· Helped organized floor sets and store inventory

· Assisted customers and provided exceptional customer service

December 2006 - February 2008

St. Louis Hotel/St. Ann Marie Antoinette Hotel New Orleans, LA

Front Desk Manager

· Create and set employee schedules for daily operations and special events

· Ensuring the operation of the Front Desk, Concierge, and Bellman services

· Provides exceptional customer service prior to and through out their stay, while maximizing room revenue and occupancy

· Performs data management tasks

· Receptionist

· Payroll

· Inputs accurate reservations information into hotel data base

· Informs guest of hotel availability and rates

· Manages cash and credit transactions

· Train, supervise, and evaluate staff on Guest Services

February 2006 - November 2006

Lowe's Oakland, FL

Pricing Coordinator

· Switch board operator

· Data entry/data management

· Created special kiosk sales orders

· Processed and organized unique orders

· Positioned & rearranged all sales prices and inventory

· Price audits

March 2005 - August 2005

Royal Sonesta Hotel New Orleans, LA

Garage Cashier

· Data entry/Data management

· Executed cash and credit transactions

· Receptionist

· Provided customers with exceptional customer service

· Valet vehicles

February 2005 - June 2005

Rainbow Appearl New Orleans, LA

Sales Associate/Cashier

· Organized floor sets

· Executed cash and credit transactions

· Maintained the decor of the store

· Assisted customer and provided exceptional customer service

May 2004 - July 2004

New Orleans Recreational Dept. New Orleans, LA

Receptionist

· Switch board operator

· Processed phone orders

· Fax,file, and stored documents

May 2003 - August 2004

Sam's Club New Orleans, LA

Cashier

· Processed and managed credit accounts

· Executed cash and credit transactions

· Assisted customers and provided exceptional customer service

Education John Mc DonoghJune 2000 High School New Orleans, LA

Diploma

Grambling State University

Computer Science Grambling, LA

2yrs.(2000-2002)

Skills · PBX Multi-Line Telephone System

· Data Entry/Data Management

· Microsoft Word,Excel,HMS,IQWare Hotel data base

· Typing Speed at 25 WPM

Hobbies · Lots of family time

Objective · Obtain a position that will advance my exceptional customer service,and secretarial skills.Customer service expertise includes providing guest with prestigious ambiance, and the ability to multi-task will be an asset to your organization.

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