Medical Assistant Customer Service

Porschia Purvis

**** * **** **** **** #****

Las Vegas, NV 89156

702-***-****- Home

916-***-****- Cell

***.*******@*****.***

Objective:

To obtain a career in the Medical Assisting field that will utilize my

skills and knowledge, while being a supportive member of your team.

Education:

11/04-12/05 Medical Assistant Program, Diploma

Hi-Tech Institute, Sacramento, CA

Medical Assistant Skills:

Back Office: Front Office:

Multi Skilled Computer Skills(Medi-Soft/MS Works)

Bandaging Insurance Collection

Performance of EKG's Patient Flow Management

Positing for Examination Medical Transcription

Urinalysis Appointment Scheduling

Express RX Scripts Medical Terminology

Administering Injections and CPR Certified

Medications Billing

Phlebotomy Trained Accounting

Lab Procedures Knowledge of HMO/PPO/Medi-Cal

Work Experience:

7/06-10/11 Medical Assistant/Front Office Receptionist, River Rock

Pediatrics, Folsom Duties: Front Office: Prepare and file

charts, answer multi phone lines, collect insurance

payments, schedule appointments .Back Office: Room patients, take

vitals, administer injections, assist with minor procedures and handle

patient calls and referrals.

07/03-9/05 Reservations Agent- ReserveAmerica, Rancho Cordova, CA

Duties: Assist customers with making phone purchases for

Ticketmaster. made reservations for California State Parks

and beaches. Provided courteous customer service,

performed data entry and answered multi phone lines.

10/02-6/03 Sales Associate-Sally Beauty Company, Sacramento, CA

Duties: Help customers with their purchases. Explain products

and any discount offer or special offer in place. Strive to meet

or exceed personal or team goals in sales. Give product

demonstrations, remove customer objections and close sales.

Contact this candidate