Customer Service Engineer
Resume:
Stoughton, MA *****
*********@*****.***
Jeffrey G Wilson
Objective
To obtain employment with a growing firm, to help grow that company
and make us both successful.
Experience
Feb 2005 to Present Pitney Bowes Inc. Boston, MA
Customer Service Representative
Manage a multi state service territory servicing 800+ models of
equipment.
Consistently meet or exceed financial and customer satisfaction goals
Installed and trained customers on New Model equipment
1986-2005 Standard Register Co. Dayton, Ohio
SR. Field Engineer
15 year customer service SERVICE LEADER.
Managed a service territory encompassing all of New England.
Implemented and carried out field engineer service updates in the field.
Ran training seminars to train new hires on critical equipment lines and
to update sr engineers on new technologies.
1981-1986 Systems Engineering and Mfg. Stoughton, MA
SR. Field Engineer
International travel to install and service Automated Plating Equipment
Electro-Mechanical proficiency in P.L.C.'s Laser guided systems,
Hydraulics and pneumatics and controls in a manufacturing
environment.
Education
1979-1981 Wentworth Institute Boston, MA
Associates in Communication Electronics.
A+ Certification
Mcse/cp training completed
Cannon Image Prograph certified
HP mono and color certified
Lexmark certified
Kyocera Certified
Sharp Copier Certified
Printronix certified
Tally/Genicom certified
Over 1000 + hours specialized training
.
Interests
Exercise, modeling, shooting, darting, motorcycling.
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