Sales Management

Mark McAlpine

***** ****** **., ***** *****, LA *0809

Telephone: 225-***-**** • 225-***-**** fax • Email: yz72yl@r.postjobfree.com

Career Profile

Dynamic, innovative, and client-oriented Business Executive possessing expertise in information technology. Superior project management, product development, industry networking, and team management proficiency. Proven leader with record of performance in the development and profitable management of existing and start up ventures and on-time project deliverables. Creative evangelical corporate officer, acting as change agent to identify cutting edge product technology and market opportunities for profitable growth and diversification. Proficient in environmental remediation project management. Executive level liaison with demonstrated decision making skills and achievement in problem identification, analysis, and resolution. Highly effective negotiation and communication skills. Recognized for building sound business relationships, streamlining business processes, and enhancing bottom line considerations.

Expertise in:

Corporate Development •Government Business Development • Environmental Project Management • Client Management • Start-Up, Turnaround & High Growth Operations • Exceptionally Strong Government and Corporate Business Development, Management, Sales and Marketing

Key Accomplishments

Supervised and managed contract project for hazardous waste and PPD and environmental remediation and removal overseeing employees, contractors, and safety management personnel for post Katrina/Rita disasters. Functioned as team lead liaison to US Federal (USACE), State and local government officials.

Responsible for contractor acquisition, management and operational oversight for over 200 contractors and up to 120-200 daily concurrent projects throughout the project parishes and over $45million in contract revenue projects

Developed, coordinated training and deployment of specialized industrial aerial safety team to maximize contractor safety and project profitability goals in highly hazardous environmental conditions.

Contract Hazardous waste and demolition project management post Katrina in Jefferson and Plaquemines parishes

Contract IT support, development, deployment, transition, management and support for post Katrina/Rita “Roadhome” project in Plaquemines, Orleans, St. James, Jefferson, St. Bernard, Vermillion and St. Tammany parishes.

Professional Experience

Currently operating my own Photography Studio

9/10 - present

ICF Road Home Project

IT Technical Support

11/08 – 09/2010

Provided key technical support for network and client solutions. Delivering sustained excellence for uptime management of critical information technologies. In a support role, assuring all user operations were maintained, regarding workstation operations, employing remote management, IP telephony and application support. Delivered technical support for equipment and PC maintenance for the world’s largest homeowner assistance project ever deployed in the US. Integral team leader and member of a diverse multi-disciplined IT organization assisting in the successful implementation and operation of SharePoint, eGrants, JIRA and call center management applications. Tier 2 technician providing network and hardware hands on support to administration and client users.

o Responsible for all aspects of coordination and implementation of IT support.

o Responsible for communications for inter-business operability

o Maintained hardware and application support within Help Desk and Tier II Technical support.

o Responsible for training and client intercommunications

Contracted “Roadhome”

Operations / Independent Contractor (self)/Director

11/06-11/08

Self-employed contractor for key IT system implementation in support of client solutions deployment. Delivering sustained excellence for uptime management of critical information technologies. As independent contractor, I was responsible for rapid deployment installation and infrastructure support for client networked systems including server, desktop, IP telephony and office devices throughout the client’s region covering multiple parishes. In a key strategic role, all user operations were maintained, regarding workstation operations, employing remote management, IP telephony and application support. Delivered technical support for equipment and PC maintenance for the world’s largest homeowner assistance project ever deployed in the US. Integral team leader and member of a diverse multi-disciplined IT organization assisting in the successful implementation and operation of SharePoint, eGrants, JIRA and call center management applications. Tier 2 technician providing network and hardware hands on support to administration and client users.

o Responsible for all aspects of coordination and implementation of IT support.

o Responsible for communications for inter-business operability

o Maintained hardware and application support within Help Desk and Tier II Technical support.

o Responsible for training and client intercommunications

Ceres Environmental

Operations / Project Manager/Director

2005-11/06

PM for Personal Property Debris Removal Operations (PPDR) and hazardous waste remediation for post Katrina/Rita Environmental cleanup. Managed oversight for all aspects of contracted operations for Jefferson, Calcasieu and St. Charles Parish residents and Gulf Coast areas. Responsible for crew alignment, setup, logistics and deployment of debris removal utilizing skilled labor in the arboricultural industry and environmental impact waste reduction. Acts as a liaison between federal, state and local clients and representatives to pursue and maintain business contracts, and maintain operational efficiency.

o Responsible for all aspects of coordination with operations of subcontractors and project management.

o Coordinated and completed scope of project solutions and operated in a team leadership role with contractor training, deployment and safety management.

o Create and maintain alliances for contractors and sub contractors as well as USACE, FEMA and local parish government officials.

H.T.E. Inc.

Operations Manager/Director

2004-2006

Technical Operations Manager for South East Regional owned and operated Arbor /Disaster and Environmental Maintenance Contractor. Managed all aspects of contract negations and workforce management technology deployments for city of New Orleans, St. Bernard Parish, St. Charles Parish and Gulf Coast areas. Responsible for crew alignment, logistics setup and deployment of debris removal mission data storage and tracking technologies. Primary contract liaison between federal, state and local clients for contract acquisition.

o Responsible for first of its kind Arbor Software implementation to identify and make recommendations for urban renewal plans to municipalities.

o Investigate and Review: tagged and identified damage zones, utilizing GIS coordinates throughout devastated areas for presentation of damaged/destroyed foliage.

o Coordinated and completed scope of project solutions utilizing, both heavy equipment assets, labor and materials.

o Responsible for capital acquisition, forecasting and other aspects of business operations pertaining to storm damage and environmental cleanup.

o Responsible for demolition and hazardous waste removal projects, post Katrina, in Plaquemines and Jefferson parishes.

Professional Experience

Super Net, LLC

COO, 2003 – 2004

Chief Operating Officer of a dynamic and rapid growth startup in the wifi and PLC broadband internet residential industry responsible for day to day operations, strategic direction, finance, marketing and customer acquisistion.

Full P&L responsibility with growth from start up to over $400K in profitable annual sales revenue from a staff of two to six professionals

Successful in cultivating strong relationships with key industry alliances/partnerships in the wireless industry. Extensive networking with security administrators, network carriers, call center services providers, and distribution management organizations worldwide

Successful startup growth and deployment of cutting edge wifi and PLC (power line communications) broadband internet solutions for residential MDU/MTU properties

Responsible for capital acquisition, forecasting and all aspects of business operations

i-Planet Wireless, Baton Rouge, LA

Founder and CEO, 1997 - 2003

Envisioned and launched an innovative company designed to provide wireless (cellular) integration of call center location data systems, GIS, wireless data automation, and innovative products, with GPS technology.

Full P&L responsibility with growth from start up to over $3.1 million in profitable annual sales revenues grown to a staff of 20+ to M&A.

Instrumental in strategic marketing and product development of Location Based Technology (LBT) utilized by m-commerce, corrections, state and federal security agencies (CIA, FBI, NSC), as well as Enhanced 911.

Specialize in the management of product development strategies by introducing burgeoning tools, including C++, WAP, Java, xml, Vxml, 1XRTT, and IP over wireless.

Consistently deliver comprehensive pre/post technical consultation, and liaison between clientele and servicing engineers to assure execution and compliance of negotiated contractual agreements.

You-R-Here GPS Products and Services (www.yourheregps.com)

Founder, Vice President Sales, Director of Technical Operations, 1995 - 2009

Conceived and founded company from inception, successfully providing wireless data technology (GPS) global positioning systems integration. Oversee all aspects of corporate executive and US federal government level client acquisition and management.

Identify client needs and implement system solution designs required for wireless data systems for trucking (tractor, trailer, and refrigeration units), HAZMAT rail, vehicle tracking and mobile asset monitoring to state, local and federal government agencies.

Introduce the implementation of newly emerging monitoring GPS solutions utilizing a variety wireless data transport systems such as cellular, satellite, and RF with complete analytical process control management over software systems testing, evaluation and deployment.

Establish and coordinate sales/marketing and technology migration strategies, as well as product development, and wireless telecommunication sales (Satellite, Cellular, RF) through channel partner agreements.

Create and maintain effective partnership alliances at both National and International levels.

Direct and maintain executive sales/marketing OEM and VAR development campaigns to transportation and freight fleet owners and associated industry partner agreements from medium to large corporate firms.

Full P&L responsibility with growth from start up to over $1.8 million in annual sales revenues and growth to a staff of 15+.

PCI/TriLine

General Manager and VP Sales, 1991 - 1995

Moorestown, NJ/Manatee, Puerto Rico

Oversee and execute plant installation, training and operations from inception to multi-million dollar pharmaceutical specialty insert/outsert printing facility. Initiate, manage and develop marketing and sales staff/strategy planning for high growth pharmaceutical packaging and printing operations using ISO 9000 quality management system including implementation, documentation, and auditing, as well as transitioning to ISO 9001. Established marketing and sales management goals architecture taking this company from grand opening to over $6,000,000 in annual sales. Responsible for growth (hiring and firing) of employee base from 4 to 60 employees over a four year period.

Identify client needs and deliver high quality/critical quality production output and audit accountability of pharmaceutical packaging printed material products.

Introduce the implementation of newly emerging production monitoring solutions by means of digital imaging and counting systems implementation and introduction of new manufacturing auditable processes under ISO 9000/9001 management.

Establish and coordinate marketing and corporate sales strategies, as well as product development, and quality assurance practices across a wide diverse product line of pharmaceutical packaging solutions as an industry leader.

Innovator of new facility management for pharmaceutical production operations including dynamic custom manufacturing scheduling, coordination of all sales activity and throughput spanning pre-production through product delivery.

Technical Expertise

Wifi and PLC (Powerline Communications)strategic planning and deployment• Site Survey Analysis and RF Propogation Study Management • Wireless and Fixed Telecommunications Marketing and Consultation (Data, Internet, Local and Long Distance) • Development and Marketing of Enterprise GIS Applications • Public Safety and National Security Wireless Data Delivery Integration •Wireless Protocols (WAP, HTML, Voice xTML) • Product Manufacture and Sales Auditing Systems ISO Management Systems •Microsoft Office (Word, PowerPoint, Excel, Access, Sun StarOffice) • Graphic Web Design

(Macromedia, Dreamweaver, Flash, Author ware, Fireworks, 3DMax)

Education & Professional Development

Process Re-engineering

National/International Corporate Accounts Sales and Marketing

Corporate Accounts Billing Platform Management

Wireless Data Engineering and GIS (Geographic Information Systems) Training

Wireless RF Product Development

Enterprise Marketing and Sales

Project Management Pharmaceutical Packaging ISO Training

Professional Affiliations

Member, Louisiana Homeland Security Board of Directors / Member of ATG (Allied Telematics Group)

Professional References upon request.

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