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Customer Service Data Entry

Location:
Philadelphia, PA, 19126
Posted:
March 28, 2012

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Resume:

KAREN ROBINSON

**** ***** *** ******

Philadelphia, PA 19126

267-***-****

***************@*****.***

OBJECTIVE: To obtain a rewarding position where I can utilize my existing skills and abilities to contribute to the success of your organization.

EXPERIENCE:

Micro-filmer 2006 –2010

West CR Records, Philadelphia, PA

Administrative duties, filings, record keeping, data entry, Computer Software, use including Windows 2004XP.

Clerical Assistant/File Clerk: 2005-2006

Department of Public Welfare, Philadelphia, PA

Responsible for all data entry into various computer systems. Maintained and updated accurate computer and paper records. Maintained confidentiality, using proper judgment and discretion at all times. Complied with all policies, protocols and procedures. Produced a variety of reports and compiles other information in order to facilitate desired outcomes. Covered receptionist desk as needed. Provided clerical support and coverage in the other departments as needed.

Clerical Assistant: 2004-2005

City of Phila. Dept. of Revenue, Philadelphia, PA

Responsible for all data entry into various computer systems. Maintained and updated accurate computer and paper records. Maintained confidentiality, using proper judgment and discretion at all times. Complied with all policies, protocols and procedures. Produced a variety of reports and compiles other information in order to facilitate desired outcomes. Covered receptionist desk as needed. Provided clerical support and coverage in the other departments as needed.

Clerical Support: 2002-2004

Prudential Insurance Company, Horsham, PA

Responsible for all data entry into various computer systems. Maintained and updated accurate computer and paper records. Maintained confidentiality, using proper judgment and discretion at all times. Complied with all policies, protocols and procedures. Produced a variety of reports and compiles other information in order to facilitate desired outcomes. Covered receptionist desk as needed. Provided clerical support and coverage in the other departments as needed.

continued

Sales Associate: 1998-2002

Caldor Department Store,West Chester, PA

Greeted all customers in a friendly manner and advised customers of promotions and sales. Responsible for providing outstanding customer service including assisting customers with purchasing decisions. Assisted in maintaining the store in a presentable condition including set-up and break=down of merchandise displays. Responsible for processing cash, credit, and check transactions.

EDUCATION:

PNA School of Nursing Winfred Academy Germantown H.S

Major: Certified Nursing School Major: Cosmetology Philadelphia, PA

Philadelphia, Pa 2003 Philadelphia, PA 2003 1983

references available upon request



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