Manager Customer Service
Resume:
HayleyHeintzelman
** *. **** **. *** *, Macungie, PA 18062
Email Address: ******.***********@*****.***
Qualifications:
Well developed in human relations, excellent communication skills, organized, hardworking, computer oriented (Word, Excel, PowerPoint), motivated, focused, food service and customer service experience, some supervisory skills, multi-tasking skills.
Education:
Ashworth College/Online Classes Only - Currently Enrolled
Medical Office Assisting Program
This will have no effect on my availability, or the length of time I would stay in a position after I graduate.
Parkland High School, Allentown, PA
09/2001-06/12/2005
Diploma Received
Experience:
Assistant Manager, Turkey Hill Minit Market, Allentown, PA 7/01/2011-Present
Responsible for counting registers and safe
Product ordering for the store
Entered inventory into computer
Trained new employees
Cashiered and greeted customers
Made bank deposits
Assigned employees tasks
Stocking shelves
Manager‘s Assistant, Amelia‘s Grocery Outlet, Allentown, PA 7/13/2006-6/15/2011
Responsible for training new employees, opening and closing of the store, resolving customer complaints, making sure my shift runs smoothly.
Counted and made sure drawers were even
Entered daily sales figures and cashier reports into computer and books
Responsible for counting of the safe
Made bank deposits and change orders
Delegated responsibilities to members of the department
Responsible for ordering of product
Received and checked in deliveries
Responsible for making sure product on sales floor was clean and organized
Crew Chief, McDonald’s Corporation, Trexlertown, PA3/21/2001-7/10/2006
Responsible for opening of the store, getting all machines cleaned and running, training of new employees, resolving customer complaints, running a smooth and productive shift.
Counted drawers and safe
Entered daily sales into computer
Assisted in doing cashier reviews
Responsible for assigning each employee a certain station for their shift
Cleaned dining area
Served customers and prepared food
Hayley Heintzelman
19 E.Main St. Apt 2, Macungie, PA18062
Email Address: ******.***********@*****.***
Professional References:
Theresa Johnson
Allentown, PA.
Former Manager - Amelia’s Grocery Outlet
Years Known: 7
Dawn Corcoran
Macungie, PA.
Former Co-Worker - McDonald’s Corporation
Years Known: 10
Tracy Deibert
Walnutport, PA.
Former Co-Worker - Amelia’s Grocery Outlet
Years Known: 3
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