Project Manager Management

PROJECT MANAGEMENT/SOFTWARE DEVELOPMENT

Management Reporting … Technology Process Solutions … Multiple Software Installations

Supply Chain Management … Financial Reporting & Analysis … Start-Ups… Software Development

Qualifications Summary

Extensive experience as a consulting manager managing, leading and directing teams developing business system applications for Fortune 100 and Fortune 500 companies including manufacturing and finance organizations.

25+ years leading teams (director/program/project management/team leader/software development) consistently bring projects/assignments in on-time, and on-budget.

As a hands-on PM have led teams developing unique applications for two successful start-ups. As a management consultant have managed managers and other Project Managers. As a senior level PM have mentored and trained staff and other managers in the benefits of using project management tools and techniques. Agile, RAD and CMM methodologies and processes are preferred and evangelized productivity solutions. As a developer have been involved developing inventory management, customer education tracking and financial reporting solutions

Successfully managed global multi-disciplinary cross-functional teams developing with full life cycle guidelines.

Bottom line focused, through cost reduction, productivity improvement and revenue growth.

Expert at assessing, originating, and developing process solutions and applications that meet or exceed requirements.

Professional Experience

Business Manager

Kris Beck Photography, Albany,NY & Knoxville, TN, January 2010 – Present

Setup and define business office and policies for new photography business, including databases, media, optical storage and document management processes, including invoicing and back office practices.

Data Analyst

Ciber (NYS OMH), Albany, NY, August 2009 – November 2009

NYS Office of Mental Health (OMH) Data Quality Analyst, prepared a Data Analyst Guide for use by OMH Staff (scientists, managers, data analysts) into the OMH CAIRS Applications.

The development of the Data Analyst Guide was designed to help answer these questions:

How to locate and identify the data needed to answer an OMH research issue/problem,

How to use common SQL methods to ensure data accuracy,

How to evaluate the resulting data extract.

The Guide brought together into one document the knowledge, experiences and insights into CAIRS data of other analysts and developers. The Guide is also a handy refresher document that can be used to avoid common SQL coding errors such as: using NULL values within aggregations, ensuring correct coding for divide by zero logic, etc.

Consultant/Project Management

TEKSystems (Key Bank/NYS DOH/DON/BITS), Albany, NY, February 2006 –October 2008

Working directly with WIC Program end users, analysts, and team members to develop technical solutions based on NYS and USDA interim rules for WIC Vendor Cost Containment to fulfill Congressional mandated cost neutrality requirements. Other initiatives were the automation of monthly/quarterly 50% Vendor processing, the annual USDA TIPS Report and NYS cost containment projects such as automating the rejected check approval procedures. During the course of the contract reviewed and evaluated replacement applications for the current PowerBuilder/Sybase application such as Spirit, specifically focused on back-end processing requirements.

Responsibilities included development of current state/future state analysis, solution design, design prototyping, functional specification development, solution development, debugging and documentation. Including the development and execution of test plans, test cases and specifications which included UAT, WIC Program acceptance and regression testing between the Key Bank (banking vendor) processes and the WIC Program. Based on contract terms provided RPF and/or proposal documents for suggested solutions, the coordination of application support for developed solution, problem research, analysis, and resolution for the solution between Key Bank, the WIC Program and the USDA Boston office.

To maintain quick responsiveness the Agile process was used for component sub projects, the overall project guidance used the NYS Project Management Guidebook (Waterfall method). As a senior level consultant provided guidance and training to less experienced developers, analysts and end users, including guidance and training of Agile/Scrum methodologies to staff not familiar with the process.

Software development for all statewide Department of Health/Department of Nutrition projects were created within a PowerBuilder development platform using Frameworks, Tree Views, Triggers and Stored Procedures on a Sybase platform. Serena ChangeMan (PVCS/Merant) was used to perform the change management, configuration management, and release management functions for software applications and systems to ensure the safe promotion of objects. Erwin. Visio, MS Word, PowerPoint, Publisher and Adobe were used to develop documentation, training materials, tutorials and user guides.

The resulting NYS and WIC Vendor Cost Containment applications that were designed, developed and deployed over the contract length have a documented annual savings of over $1.5 Million for the NYS WIC Program in addition to labor and staffing savings.

IT Manager/Sr. Program Manager

Krumme, Krumme and Associates, LLC, Fairbury, NE, March 2004 – July 2005

Managed the information technology functions for the “front, mid & back office” financial investment organization as well as company wide infrastructure and network administration. Responsibilities included coordinating the efforts with the development of resources, “front, mid & back office” systems design and programming activities, network planning, telecommunications, database management, security and computer operations. Directly and/or indirectly, lead systems planning and systems integration efforts between the vendor offerings and recommended objectives, policies and plans to the firm’s senior management as well as maintained a hands-on approach with the development efforts. Worked closely with other areas of the firm to improve efficiency, effectiveness, productivity and/or control.

Designed, implemented and released the aggregation of client financial statements using Morningstar, CashEdge, Albridge/StatementOne, Mercury and other vendor on-line applications, posting the resulting data into the corporate database. The database also was customized and integrated with the Goldmine CRM offering and PowerBuilder or Crystal Reports reports.

Network and computer system design and secured implementation for the Nebraska main office and remote secured access for the Kansas satellite offices. Including the design and implementation of network security, firewalls, routers, virus protection and data recovery process and procedures. This work included Sarbanes-Oxley compliance for security and data retention.

Phone system design and implementation for Nebraska main office and Kansas satellite offices.

Designed and implemented the corporate website and document management system using HTML, XHTML, CSS, JavaScript, XML, PHP and FrontPage. Validated compliance to Section 508, WAI and SEC guidelines.

Director IT/Program Manager

Pacific Team Bancorp Funding, Seattle, WA, July 2002 – October 2003

Accountable for directing the information and data integrity of the startup mortgage firm and its “front, mid and back office” groups and for all IT functions. Creating all data center, technical service center, production scheduling, help desk, communication networks (voice and data), computer program development, and computer system operations. Responsible for maintaining the integrity of all electronic and optical books and records of the firm.

Acquired and reviewed or custom developed all computerized and manual systems; information processing equipment and software for acquisition, storage and retrieval; and the definition of the strategic direction of all information processing and communication systems and operations. Provided the overall management and definition of all computer and communication activities including responsibility for providing a leadership role in the day-to-day operations of the IT functions as well as providing direction for growth.

Projects demanded quick responsiveness to the ever changing mortgage markets therefore the use of an Agile/Scrum project management methodology was implemented. The changing aspects of the mortgage business also demanded the negotiation of resource availability from other areas of the firm to allow for on-time delivery of projects. At times took a hands-on development role to ensure delivery of projects. Tools used MS Word, MS Access, MS PowerPoint, MS Project, and Calyx selecting and integrating to the corporate databases with vendor offerings such as Fannie Mae, Freddie Mac and partner lenders.

Enterprise Support Account Manager (ESAM)

iPlanet.com (Sun Microsystems/Netscape Alliance), Seattle, WA, September 2000 – March 2002

The primary point of contact with the customers; acting as an advocate for the customer within iPlanet as well as an advocate for iPlanet with the customer. Assisted with and participated in the development of strategic plans of the iPlanet groups as they related to the customer. Developed an overall understanding of internal customer business, goals and objectives, strategies and needs to fully understand how iPlanet technology and services could best support the customer’s goals. Developed an in-depth understanding of potential technology available to iPlanet which could be brought to bear to satisfy the customer's other business opportunities or IT projects.

Provided effective and timely product support for assigned systems and products to assure the highest ratings in customer satisfaction.

Developed support plans and provided the leadership to assure timely implementation of resulting support plans in accordance with the customer committed schedules.

Accountable for impact analysis, project schedule, performance and cost management for product improvements to resolve customer issues. Took action to improve product guarantees and address customer product reliability issues.

Developed and coordinated field rework/release plans to meet the needs of the customer.

Provided guidance in Program and Design reviews for the support, maintainability and reliability of products to increase the products' customer value.

Supported the sales organization with over $3 Million of add-on products, licenses and RFPs.

Used Sun's OpenOffice for day to day correspondence, for over site of projects and plans used MS Project as the prime project management tool.

Team consisted of a Project Manager and three JAVA developers.

Senior Project Manager

Electronic Data Systems (EDS/Xerox, SBU, XGAF), Rochester, NY, October 1997 – May 2000

Challenged to provide Project Management, DBA, development and production support for the Oracle Financial Analyzer (OFA) (Oracle OLAP) application used by the Xerox/XBS Division to report and analyzes over $4 Billion of revenue and expense information for over 500 copy centers. The technology was "thin" client-server, COTS, web enabled on Unix and Windows (NT, 95/8) servers, languages used were OE, UNIX shell scripts and Perl. Managed day-to-day activities and directed two system engineers. Annual Project contract was $555,000; upgrade projects totaled $3.2 Million.

Managed Projects by applying formal project management methodologies and team leader for the critical production version of the OLAP application. Used MS Project, PowerPoint, Visual SourceSafe and Visio in the PM role as well as the corporate change management tool Serena ChangeMan (PVCS/Merant). Used and adopted Agile methodologies for use within the overall PMO project management structure.

Key member of the Xerox customer’s P&L Management and Field Reconfiguration teams. Member of the EDS PMO Change Management Team. Performed under direction of the PMO Change Management Team the change management functions for global distribution of software and support documents.

Followed Capability Maturity Model (CMM)/Software Engineering Institute (SEI) principals and processes. Accomplished full software life cycle and international standard practice status; the team was certified at CMM Level 3 and working toward Level 4.

As reported by the Xerox customer to EDS management the teams’ contributions drove the customer’s bottom line by 10%, a division wide impact of nearly $400 Million resulting from a $500,000 initial project investment.

Designed, created and implemented troubleshooting and application knowledge bases for help desk and other local support. Created all technical documentation and training materials used to train customers, help desk and Level 2/3 support staff.

Designed and implemented an ETL process automation that eliminated manual labor, using UNIX, Perl and OE scripts. Reducing data reporting cycles and preparation time from four days to less than two hours far exceeding the desired corporate goal of one day.

Upon assignment the application was being forced into service due to older technology reaching end of life. Resolved all outstanding pre-production issues making the project a “quality benchmark” within four months.

Project Manager/Developer

Electronic Data Systems (EDS/Xerox SBU, CSS/ISC), Webster, NY, May 1995 – October 1997

Developed and managed COTS and customized projects contributing $600,000-$900,000 to annual revenue using formal project management methodologies. Developed global, client server, Windows applications using PowerBuilder, Sun Servers, Oracle with C, UNIX shell scripts and Perl.

Developed automatic Electronic Mail notification to support staff for problem notices (PN) coming from PowerBuilder, PowerDesigner and Oracle Express client applications.

Developed a controlled release mechanism that automatically notified global users about software and documentation releases. Fully controlling the release process ensuring rollback if necessary as well as management status about release success. This process enabled upgrades to over 70 applications during final checks of all Y2K activity reducing downtime by greater than 50%.

Created automatic software distribution processes for release of PowerBuilder applications to clients using Serena ChangeMan (PVCS/Merant). performed change management, configuration management, and

release management functions for global distribution of software applications and systems.

Collaborated in the creation of and continued growth of the PowerBuilder Foundation Class (PFC) that allowed quick response to clients changing business needs.

Created training, on-line help, user guides and technical documentation using Doc-To-Help and RoboHelp.

Lead a 12-person global APL team that completed and certified all Y2K re-engineering in 1998 for over 70 global Xerox applications including Xerox’s Global Integrated Supply Chain applications.

Supported PowerBuilder and Oracle Data Marts which extracted data from GL, Revenue and other sources. Enhanced data extraction, data quality initiatives and reporting which helped the Xerox Customer Education group to properly show revenue growth from $300,000 to over $13 Million within 27 months.

Created trend analysis tools for existing Xerox products enabling Xerox managers to apply those trends to new product training resulting in higher service quality levels during the product’s life cycle.

Senior Staff Consultant

LPA Software, Fairport, NY, February 1981 – May 1995

Performed, led and helped in the development of over 40 software applications for Fortune 100 & 500 corporations such as IBM, Kodak and Xerox. COTS and customized projects ran from $3000-$350,000 prototypes to over $1M or more for product development efforts.

Application project work included response to RFPs, strategic planning, prototyping, design, specification, programming, quality assurance, user acceptance testing (UAT), usability, replication, project management, and team leadership.

Led teams developing global, client-server Windows applications using C, PowerBuilder, Sun Servers, PowerDesigner and Oracle. Worked hands-on with the team in all development efforts.

Led teams developing global mainframe order entry, supply chain, and inventory control applications using the APL programming language. Again worked as a hands-on developer/team lead.

Led teams developing financial applications using Lotus Improv, UNIX scripting and C, then used Serena ChangeMan (PVCS/Merant) software control to ensure the safe distribution of software and application builds.

Developed LPA's development, engineering, GUI, QA and documentation standards for the APL, C and PowerBuilder programming languages.

Recognized for contributions and leadership as a key technical contributor towards a 90% increase to annual company revenues, accounting for nearly $5.4 Million.

Education/Certification

BA/Liberal Studies, State University of New York (SUNY) at Brockport, Brockport, NY, 1971-1973

American Management Association/Certificate in Management - St. John Fisher College, Rochester, New York, 1991-1992

Graduate level Continuing Education totals over 1800 hours, including technology specific Continuing Education of over 925 hours.

Continuing Education

In addition to above listed education the following are some of the 925+ hours of course work that are IT technology and quality specific:

Leadership Through Quality (LTQ) (40 hours)

Total Quality Management (TQM) (37 hours)

Customer First (24 hours)

Time To Market (TTM) (36 hours)

Systems Life Cycle (32 hours)

Process Builder (24 hours)

Program Management (28 hours)

Project Management: Startup, Execution, Shut-down (40 hours per section)

Applying Agile methods to project management (Scrums and Sprints, Pigs and Chickens) (60 hours)

Risk Planning and Management (32 hours per section)

Requirements Determination, Planning, Development, Estimating and Management (32 hours per section)

Adobe Dreamweaver CS (45 hours)

C Programming and Advanced C Programming (58 hours) – The Processor; The Standard Library, A tour of; Data Presentation; Expressions; Flow Control in, Functions In; Processing Records In; Text Processing In

Oracle RDB (32 hours) – SQL Programming: Data Handling Techniques; SQL Programming: Database Queries; SQL Plus: Fundamentals; SQL Plus: Data Definition and Manipulation; PL/SQL: Fundamentals; PL/SQL: Exceptions and Scripts; PL/SQL: Packages and Triggers; PL/SQL: Procedures and Functions.

Memberships

International Oracle Users Group - Americas, member since 1991

World Future Society, Comprehensive Professional Member since 1968

Function Point Users Group - Xerox/CSS, chair 1995

APL Technical Forum, chair 1995-97

Computer and Other Skills

Languages: PowerBuilder, SQL, APL, Oracle Express Script, C, Korn and C Shell Scripts, Perl, JavaScript, HTML, XHTML, CSS, UML, XML, PHP, MDX

Database: Relational (RDB): Oracle 5-10i/g, Oracle APEX, Oracle OLAP, Sybase 12.5-15, VAX RDB, SQLAnywhere, WATCOM SQL and MySQL. Multi-Dimensional Database (MDDB): Oracle Express (MOLAP)

Servers/eCommerce: Apache Web Server, iPlanet Product line

Tools: PowerDesigner, RoboHelp, Niku Open Workbench, Calyx, Serena ChangeMan (PVCS/Merant), Project, Visual SourceSafe, Visio, Word, Excel, PowerPoint, FrontPage, GoldMine CRM, Adobe CS3 (full suite), OpenOffice, Crystal Reports 10, SAS 9.1, GoToMeeting

What clients and peers have said?

“…Larry is probably one of the most dedicated, dependable and technically competent individuals that I know when it come(s) to Oracle Financial Analyzer and Oracle Express. He not only understands the software, he understands the business process. This is one area that I did not have to worry about going through year end and y2k. He had it covered. EDS has a real asset in Larry.” Tamara Burris, Xerox Corporation

“I do not know anyone who takes his work more to heart than Larry. I know I can entrust him with any task that comes up, and that he will treat it with the same importance I do. He is to me a benchmark for high quality and commitment to his customers.” Bob Montgomery, Xerox Corporation

“I would like to take this opportunity to thank you for the exceptional customer service you provide to myself and to the rest of the USCO Post Sale Revenue Group. We appreciate your support of the RAPM system not only during regular business hours but during evenings and weekends when necessary. You are always ready and willing to help in any way. We enjoy having you on our team.” Julie Renica, Xerox Corporation

“Larry is an extremely dedicated person. His commitments are ALWAYS honored, and he goes above and beyond to ensure the customer is satisfied. Larry has worked late, and come in early to deliver promises that he has made.” Felicia Johanson, Xerox Corporation

“Larry has consistently responded in a timely fashion to our changing business needs and requirements. With his help, we have been able to meet our operational requirements and ensure the success of a quality review.” Robert Little, Xerox Corporation

“Larry Beck has, again, put the needs of the systems users above those of this own, and for this selflessness I feel we owe him a great vote of thanks.” Paul Ellarby, EDS

“Larry makes it easy to build a relationship based on mutual respect. Larry brings with him a level of experience that we should be envious of, and he brings with him certain level of instant respect. It has been a memorable experience working with Larry on this project.” Mac Holder, EDS

“Thanks for walking my clerk and me through this new process. Your patience and understanding of others learning curve is a direct reflection of your knowledge and professionalism which is always much appreciated.” Martine S. Harvey, NYS DOH

“I did a quick run through the new screens and they look great! Thanks again - the VMAs are going to be so grateful!” Sandra J. Engle, NYS DOH

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