Sales Engineering

Muaaz Syed

**** ******* ****, ***********, *******, L5N 8A4 Cell: 416-***-**** Home: 905-***-**** yyjqfr@r.postjobfree.com

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OBJECTIVE

To work full-time as an Engineer, where I can offer and utilize knowledge gained from my previous years of university and past related work experiences so the company benefits from my performance while working in a team environment.

SUMMARY OF SKILLS

• Experienced in customer handling services in a busy environment

• Above satisfactory analytical and problem solving skills developed through working individually and in teams

• Great team-work, leadership and communication skills cultivated through cooperation on team projects

• Work efficiently with everyone’s safety being the top priority

• Knowledge in relevant safety codes and standards, such as; WHMIS

• Good understanding of Microsoft Office Suite (including Microsoft Office Project) , SolidWorks, and Unigraphics NX5/NX6

• Ability to quickly master and apply what has been learned

• Comprehensive risk management, foreseeing and troubleshooting skills.

• Effective organizational and time management skills in handling multiple projects, performing variety of tasks and meeting deadlines.

• Able to work under pressure independently or in a team with minimal supervision

• Familiar with CNC machining and G-Coding

EDUCATION

Graduate student of University of Ontario Institute of Technology (UOIT),

Bachelor of Mechanical Engineering (Honors), Major: Mechatronics Oshawa, ON

April 2012

Relevant courses: Electro-mechanical Conservation Energy, Microprocessors, Graphics & Design, Statics & Solid Mechanics, Structure & Properties of Material, Concurrent Engineering & Design, Thermodynamics & Heat Transfer, Fluid Mechanics, Computer-Aided Design CAD/CAM, Control Systems, Fluid Power Systems, Electric Circuits and Circuit Design, Advanced Mechatronics, Robotics, Electronics, Industrial Ergonomics & Engineering Economics

University Projects:

Capstone (Engineering thesis)

DAQ OPTIMIZATION SYSTEM FOR SAE FORMULA 1 2011-2012 RACE CAR

• Design and built a stand-alone unit DAQ system to enhance the performance of an existing formula 1 2011-2012 race car to produce fastest lap-time

• Material used: DAQ module, Microcontroller, series of analog sensors such as; speed sensors, potentiometer and strain gauges

• Software: Arduino Mega 2560 C coder; LABVIEW

Fuzzy Robot:

• Part 1:Design and build a robot from scratch that would find an exit to a maze and return to initial position

• Part 2: Customize the robot in part 1, so that it can be manually controlled by a remote wirelessly

• Part 3: Customize the robot in Part 1 and 2 such that it is able to switch between two modes and uses fuzzy logic

• Draw NX 7.5 CAD model with detail drawings

• Use NX7.5 to show simulation of its movement

Tire Assembly mechanism

• Designed a small scale prototype for automation of tire assembly

• Used NX5 for CAD model and detail drawings

• Achieved excellent grades for writing an engineering report

Fluid Power System

• Designed and simulated fluid power system for snow removal truck

• Used Automation Studio for simulation of various hydraulic parts

Autonomous Rescue Robot

• Designed a small scale autonomous rescue robot using Lego parts

• Achieved excellent grades for making 2nd fastest robot

WORK EXPERIENCE

Redial Consulting

Technician Specialist / Sales Rep

Mississauga, Ontario

May 2011- Present

• Install, Programmed and trained end customers on AVAYA, NORTEL & Cisco products.

• Assisted intermediate level technicians troubleshooting AVAYA, CISCO and Nortel systems

• Run remotely and on site diagnose on system such as; AVAYA BCM50, BCM450, IP Office series and servers

• Installed, re-wired the office LAN and telephone lines for clients including Wall-Mart subsidiaries.

• Commence sales, provide new and optimize solutions to customers based on their needs

• Manage Projects and clients

• Manage company accounts, inventory and manage monthly company expenses

• Repaired refurbished phones and other telephone equipment

• Customer dealing and providing best possible solution within customer budget range

Future Shop

Sales Associate

Oakville, Ontario

October 2009 – Jan 2010

• Sold audio/ GPS equipment to customers with persistence and attention to customer needs, leading to highest individual seasonal sales throughout Canada and an offer of full-time sales employment.

• Made smart deals with customers, lead to high GM and earned customer satisfaction.

• Surpassed daily sales targets and was top seller in Canada for the Sept. - Dec. season.

• Demonstrated exceptional customer relation and leadership skills

• Gained product knowledge of other departments to satisfy customer needs

TECHNICAL SKILLS

Software

• Microsoft Excel, Microsoft Visio , Microsoft Access, Microsoft Word, Microsoft SharePoint 2010 and Quick books

• Intermediate level skills in programming microcontroller using assembly language

• With-hold a clear understanding of MSC Visual Nastran, and 3D Modeling, 2D Drafts and BOM using Solid Works, Unigraphics NX5/NX6

• Proficient in National Instrumentation Software; familiar with MATLAB and Maple

• Familiar with Auto CAD Tools & Courses

• Well conversant with C compiler, assembler in circuit emulator, serial communication protocol planning development, device drivers

• Familiar with PLCs, C++, and a solid background in computer hardware and networking

• Microcontroller

• Control Systems

• Fluid Mechanics

• Dynamics

• Engineering Economics

• Electric Circuits and Circuit Design

• Electromechanical Conservation Energy

• CISCO Unified Communication

• G-Code

REFERENCES

• Available upon request

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