computer operator

Joseph F. Santos

* ******* ****** *****, ********,CT. 06906

203-***-**** - HOME

203-***-**** - CELL

*****-***********@***.***

OBJECTIVE

To use and further develop skills in AS/400 operations, hardware configurations and acquire skills in similar platforms or other operating systems.

RELEVANT EXPERIENCE

AS/400 Operations

R.T VANDERBILT, Norwalk, CT 1/03 - 8/06

Checked overnight jobs for normal completion every morning

Checked QSYSOPR message queue for any error messages

Checked LINE/FRAME to verify offsite locations were up and running

Checked partitions on AS/400 for completed jobs and error messages via TELNET

Ran daily, monthly, quarterly and yearly jobs

Printed and distributed reports for various departments

Sent email reports via WINSPOOL EMAIL REPORT SERVER

Prepared tapes for daily and weekly backups on 3570 tape drive

Documented and sent weekly backup tapes to offsite storage. Tapes were returned on a 6

week rotation.

Printed product labels using a ZEBRA 2200 printer

Received orders using TELEX and RYDEX

A/S 400 Help Desk: Resolved various problems connecting to AS/400 for co-workers.Both in house and

offsite(PASSWORD,SIGNON,PRINTER ISSUES)

AMERICAN SKANDIA, Shelton, CT 9/01 – 4/02

Data Center Operations Consultant

Ran Interactive and Batch jobs on 2 AS/400 Model 730’s

Worked with messages using DSPMSG command

Distributed reports to various departments

Monitored NT Backups using VERITAS software

Prepared backup tapes for offsite storage on a daily basis

Saved and deleted journals

Watched over and re-sent (if necessary) FTP’s

Printed reports and worked with printers and spool files

Aided co-workers with AS/400 issues

THE WHEATLEY GROUP, LTD., Stamford, CT 8/95 – 4/01

AS/400 Operations

Backed up entire AS/400 System on a weekly basis

Saved and Restored System Libraries and Program Temporary Fixes for clients

Powered down system and supervised Initial Program Load

Ran Interactive and Batch Jobs and monitored system status

Initialized tapes on 3490, 3590, 3570, ¼” and 8mm drives

Connected terminals and personal computers to AS/400

A/S400 Help Desk: Assisted co-workers and clients with various AS/400 issues

Varied on and off devices and pass thru

Created Temporary Libraries

Printed Spool Files for backups and Save Change Object

Assisted in disaster recovery

Full knowledge of CL Commands

Shipping and Receiving of PTF’s and computer supplies and full knowledge of UPS,

FedEx, Airborne and DHL

Purchased IBM manuals for Wheatley

OXFORD HEALTH PLANS, Norwalk, CT. 7/94 - 7/95

Customer Service Department

Assisted Customers with questions and/or problems regarding Senior Citizen Suppmental Health Insurance Plan via the telephone

EDUCATION

IBM Learning Services, New York, NY

AS/400 System Administration and Control

Operating System/400 Structure, Tailoring and Basic Tuning

AS/400 RISC and CISC Performance Analysis and Capacity Planning

AS/400 Advanced Systems Operators Workshop

Technical Career Institute, West Haven, CT 1992 - 1993

Computer Electronics Certificate,

Graduated in Top Ten Percent of the Class

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