Sales Account Executive
Resume:
Kenneth Jolagh
US Address:
Farmington Hills, MI 48331
*********@*****.***
Cell: 248-***-****
Language Interpreter, Translator and Cultural Affairs Advisor: I am a CAT II Arabic/English interpreter, operated with the U.S. Army Special Forces located in Mosul, Iraq from September 2006 to November 2011. As an experienced interpreter with the effective combination of linguistic proficiency and relationship building expertise, I specialize in acting as liaison between American and foreign dignitaries. With strong interpersonal skills, I have been recognized by my superiors for my abilities and exceeding expectations in difficult situations.
FOREIGN SERVICE EXPERIENCE
L-3 Communications, Reston, VA / Shee Atika TLS / GLS 9/2006 – 11/2011
Titan Linguist Operations & Technical Support
As a CAT II English, Arabic and Aramaic Interpreter operating in Mosul, Iraq, I hold Final Secret Clearance and I have been embedded with U.S. Army since September 2006. While positioned with the Special Forces I have:
Served as personal interpreter for the Brigadier General, Deputy Commanding General for Support, and his Deputy Commander and participated in over 100 ground and air missions.
Acted as Interpreter and translator for top Coalition Generals, American and Iraqi Diplomats, both Iraqi Presidents, Governors and Iraqi Generals, approximately 170 missions
Assisted the US Army, specializing on interrogations of captured suspected terrorists approximately 500 interrogations.
Recruited to interpret, translate analyze and give cultural advice for Special Forces 7-08 thru present. Performing media and document exploitation, I was able to produce high quality translations, contributing to many successful missions.
Designed and implemented Arabic training classes for armed force units at the General’s request.
DOMESTIC PROFESSIONAL EXPERIENCE
Huntington National Bank, West Bloomfield, MI 1/2006-9/2006
Mortgage Banker
Through consultative selling, advised customers on mortgage options while maintaining a close working relationship throughout the loan process. Two thirds of new business secured through past customer referral with the balance from personal relationships with outside referral sources such as builders, realtors and financial planners.
Produced commercial and residential loans for three local bank branches.
Established cross selling channels in each branch.
Established an active referral network consisting of realtors, financial planners and attorneys.
Ken Jolagh Resume Page 2
Commonwealth United, A Division of National City Bank, Southfield, MI 3/2005-8/2005
Wholesale Account Executive
Accountable for increasing third party mortgage production in the greater Detroit metropolitan area by developing and maintaining B2B relationships with local mortgage brokers.
Achieved millions of dollars in monthly sales production.
Increased geographic market share through specialized “Trade Show” presentations.
Successfully managed and maintained customer base of 80 accounts.
Increased account base by conducting monthly industry training sessions.
Countrywide Home Loans, Southfield, MI 1/2004-2/2005
Wholesale Account Executive
Accountable for increasing third party mortgage production in the greater Detroit metropolitan area by developing and maintaining B2B relationships with local mortgage brokers.
Achieved millions of dollars in annual sales production.
Increased geographic market share through specialized “Trade Show” presentations.
Successfully managed and maintained customer base of 40 accounts.
Increased account base by conducting quarterly industry training sessions.
Statewide Residential Lending, Farmington Hills, MI 8/1993-1/2004
Owner
Owned and operated a retail mortgage company for the purpose of loan originations for residential and commercial properties. While originating loans for my own customers, I also managed all aspects of production, operations and post closings for the company. Our business model concentrated on the funding and packaging of residential and commercial loan production for sale on the Secondary Mortgage Market.
Managed all aspects of the business including P & L, payroll and accounts payable.
Improved sales efficiency by developing sales training and territory management program.
Supervised sales team of 5 loan originators in two branches.
Recruited and hired sales and operational staff for all positions with minimal turnover.
EDUCATION AND CERTIFICATION
Schoolcraft Community College, Livonia Michigan 1976
GED, United States, 1974
High School Diploma, Bagdad Iraq, 1973
PROFESSIONAL ACTIVITIES
Licensed Mortgage Lender/Broker in the state of Michigan from 1990 to 2005
Licensed Residential Builder in the state of Michigan since 1985
Licensed Real Estate Agent in the state of Michigan since 1985
Licensed Title Insurance Agent in the state of Michigan since 2003
SPECIAL SKILLS
Read, write, and speak English and Arabic fluently.
Speak Aramaic fluently
RECOMMENDATION LETTERS UPON REQUEST
Brigadier General Francis J. Wiercinski, Deputy Commanding General,
Colonel Kenneth Lull, 169 Fires Commander
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