MBA (Banking & Finance) with over 2 years exp.

DIBAKAR KUMAR

Tel: +91-888******* Email: yxw60s@r.postjobfree.com

Seeking assignments with a leading organization to contribute to organization success through my experience in Customer Relationship, Managerial Skill and knowledge of the Banking & Financial Sector.

Synopsis

• PGDM-BFM (Post Graduate Diploma Management in Banking & Finance) Full time from Pillai’s Institute of Management, Navi Mumbai (2008-10).

• A dynamic professional with over rich experience of 2 years.

• Proven ability to exceed organization objectives, Self motivated, Ambitious, a quick learner, and adoptable to change.

Academic Credentials

2010 : PGDM-BFM (Post Graduate Diploma Management in Banking & Finance)

From Pillai’s Institute of Management, Navi Mumbai (2008-10) with 60.84%.

2008 : Post Graduate Diploma in Rural Development from IGNOU with 81%.

2007 : Diploma in Computer Application (DCA) with ‘A’ Grade.

2006 : B.A. in Economics (Honours) from BRB College with 57.6%.

2001 : HSC in Mathematics from B.I.E.C, Patna with 77.3 %.

1999 : SSC from B.S.E.B, Patna with 58.1%.

Professional Experience

Organization : ICICI Bank Limited.

Duration : June 2010 – November 2010.

Designation : Junior Officer.

Responsibilities:

• Customer Services Branch Banking Operation in Retail Banking.

• To handle the walk in customers in the branch and describe them about the different products like Savings & Current account, Term deposit, Mobile banking, Internet banking, ATM card etc.

• Managing operations of account opening, Fixed deposits, Foreign exchange services, Trade finance.

• Cross selling of banking and financial products.

• Accepting transfer requests, RTGS, NEFT from customers and ensuring the processing of the same as per time lines.

• Customer Relationship Management, welcome desk operation.

• KYC documentation of account opening forms, Checking and sorting of forms.

• Co-ordinate with customers on daily basis and solve problem regarding banking products & services.

• Backend operational documentation.

• Issuing of checks, Demand draft and maintaining the record.

• Overseeing the documentation process for opening and maintenance of current and savings account.

• Timely opening and activation of the accounts through liaising with the RPC.

• Ensure compliances with Banking rules, Regulations, Procedures and adherence to KYC guidelines and policy.

• To ensure timely processing of instructions given by the clients towards the operation and maintenance of their accounts.

• Adhering to pre-set processes to ensure smooth flow of day-to-day operations.

• Focussed towards Zero Defects and No Pendency, Self mandated norms with a focus towards Client Relationship Management.

Organization : Hansa Research Group (HRG).

Duration : 21 Months.

Designation : Research Executive.

Responsibilities :

• Scheduling and analysing the capabilities of the Prospective and

Making a record of the information.

• Collecting and prioritizing the various Statistics based on the Standard Parameter.

• Data Collection, Data Compilation & Data Analysis.

Organization : Indian Marketing Research Bureau (IMRB), International.

Duration : 04 Months.

Designation : Research Executive.

Responsibilities :

• Scheduling and analysing the capabilities of the Prospective and

Making a record of the information.

• Collecting and prioritizing the various Statistics based on the Standard Parameter & Data Compilation & Data Analysis.

Industrial Projects

Title : Study & Analysis of Branch Banking Operation of Janakalyan

Sahakari Bank Ltd.

Organization : Janakalyan Sahakari Bank. Ltd., Antop Hill (Branch), Mumbai.

Duration : 2 months (May09-June09)

Description : Branch Banking Operation

Profile : Management Trainee

Projects & Certification

• JCP (Joint Certification Programme) Course in Retail Banking by HDFC Bank Ltd.

• Project on Basel -2 Norms-Implication on Indian Banking Industry.

• Project on Rural Development.

• Project on Brand India: Challenges and Opportunities.

• Participated in the National Conference on “Emerging Trends in Banking &

Finance” in Mumbai.

Interest & Activities

• Net Surfing, Reading Different Magazines.

• Interacting with people, Making friends.

• Travelling & Debate.

Personal Achievement

Academics:

• AMFI - Mutual Fund (Advisor) Module.

• JAIIB from Indian Institute of Banking & Finance Appearing.

• Topper in HSC and PGDRD Examination.

• Volunteer in PIMSR Placement Committee.

Non-Academics:

• Enjoy meeting challenges.

• Remains Good Humoured & Enthusiastic under pressure.

Personal Vitae

Date of Birth : 17th November, 1984.

Languages known : English, Hindi.

Marital Status : Unmarried

Address : House Number: A-1/89, Sector- 4, Rohini,

New Delhi-110085.

Contact this candidate