Customer Service Project Manager
Resume:
Joseph P. Niemiec
Ft. Wayne, IN 46835
(H) 260-***-****
yxm508@r.postjobfree.com
OBJECTIVE: Managerial position utilizing my many years of hands on experience in the manufacturing environment. To be an active participant
and change agent enhancing manufacturing processes such as assemblies, CNC machining centers, robotics, various weld procedures and equipment associated with manufactured products. Provide leadership, mentoring and motivation of team members as we move toward accomplishment of goals
and expectations.
PROFESSIONAL EXPERIENCE
DEAN FOODS OF DECATUR – 2010 – PRESENT
Division of Dean Foods – manufacturer and distributor of specialty/novelty ice cream.
Shift Supervisor – Responsible for all off-shift activity including but not limited to safety, quality, maintenance, materials, shipment and
productivity. Ability to maintain and improve established KPI’s and GMP’s.
• Leader - change agent for introduction of lean manufacturing principles
• Champion several Performance Improvement Teams ( PIT ) & Kaizen events, initiated 5S visual management tools
• Assure compliance of all safety, environment, health and quality programs
• Development of 8D Root Cause Analysis teams
• Reduction of WIP, improvement to Service to sales and increased accountability to daily scheduling
• Provide leadership and guidance to CIP (Clean In Process) teams.
• Increase Operational efficiencies by implementing lean manufacturing philosophies
WILEY METAL FAB – 2004 - 2010
Metal welding, fabricator and assembler for RV, transportation, durable goods and automotive industries.
Superintendent – Overall P&L responsibilities for 3 shifts, 24 hr. operation. Duties include but not limited to plant safety, maintenance,
employee relations, quality, quantity and cost of production within specified metrics. Maintaining budgets, ship dates and established measurable as
well as a conduit of information between company disciplines and leaders.
• Teach, initiate and promote lean manufacturing principals increasing overall operational availability to greater than 85%
• Increased profitability by 20% through quick change over, scrap reduction, improved quality, revised value stream mapping
• Coordinate and establish TPM system in collaboration with maintenance and engineering improving uptime by over 10%
• Improve quality because of increased employee accountability, mistake proofing, standardized work
• Developed through quality QS certification and problem solving programs
• Worked together with Production/Inventory control reducing WIP to less than 2 days inventory levels
• Instituted 5-S/ visual management program; introduced and manage Kanban systems, championed Kaizen events
ALCOA AUTOMOTIVE 1999 – 2004
$3 Billion division of Alcoa, Inc. QS 9000, ISO 14001 International manufacturer of Tier I & II automotive components, original equipment,
after markets and various industrial products applications.
Flow Path (Value Stream - Area) Manager – (Auburn, IN – Indiana Fab & Assemble Center: 2001 – 2004
Responsible for 24hr/3shift operation – machining, robotic - tig welding and assembly, final inspection – Accountable of departmental P&L,
and safety. Control of budgets/costs, directing maintenance, machining and assembly process, flow of work utilizing necessary equipment, manpower
and materials as directed by company measurable, goals and customer requirements within Lean Manufacturing, JIT environment.
• Active Change Agent for introduction, promotion and installation of Toyota Production Systems.
• Improved area profits improving flow of work, combination of work centers and elimination of wastes.
• Eliminated 3rd party inspections / containment
• Participant in various Kaizen events.
• Created and monitored various problem solving teams.
Lead Supervisor - (Auburn, IN. – Indiana Fab & Assembly Center: 2000 – 2001)
Directed activities of 2-shift machining, robotic welding and final assembly manufacturing process of aluminum engine cradles.
• Reduced Labor by Standardizing work and connecting (balancing) of various processes.
• Reduced inventory levels form 4 days to 1.5 days.
• Improved productivity by controlling wastes, providing visual management tools and employee accountability.
• Instituted scrap reclamation and review procedures.
Shift Supervisor – (Auburn, IN – Indiana Fab & Assembly Center: 1999 – 2000)
Responsible for supervision and safety of shift personnel in metal fabrication, machining, washing, assembly and inspection operations.
• Reduced manning levels by 25% by eliminating duplicate processes.
• Improved shift performance by establishing various (leveled) production activities based upon customer requirements.
• Assisted scheduling with supply problems enabling proper materials to arrive on time when needed.
Joseph Niemiec – con’t.
TNEMEC CO., INC. - 1995 – 1999 Specialty coatings manufacturer for waste and potable water as well as many different industrial and commercial applications. Manufacturer’s Rep, Business Manager for Manufacturer’s Rep. Group (Ft. Wayne, IN., Michigan Applied Coatings)
Handled sales and customer service for Lower Michigan territory. Processed order entry, controlled inventory levels, project management,
proper distribution and shipment of goods, assisted contractors with material specifications and quoting, overall business manager.
PROTECTIVE COATINGS, INC. 1989 – 1995 Epoxy and specialty coating applicator. Polymeric moldings company for chemical, food, power
plating and water treatment industries. Metal fabrication and repair department (stick & mig).
Department head and Project Manager (Ft. Wayne, IN 1989 – 1995) Responsible for project/departmental P&L within job shop environment. Sales, estimations and formalized quotations pertaining to project inquiries – Project management. Maintenance of company
rules and regulations regarding EPA and Safety concerns.
FRUEHAUF CORP. 1985 – 1989
Fabricator and manufacturer of OE and after market components for the box, flat, drop and dump truck industry.
Assembly/Materials Foreman (Ft. Wayne, IN & Omaha, NE – Liquid Bulk Tank Div. 1985-1989)
Directed activities relating to warehousing, distribution and flow of goods throughout plant to manufacturing cells as dictated by scheduling.
Supervised brake and wheel sub-assembly operations. Co-ordinate shipments of miscellaneous parts to and from satellite locations.
COOPER INDUSTRIAL PRODUCTS 1983 – 1985
Manufacturer of Tier I, II auto and various industrial product components.
Materials Supervisor (Auburn, IN. – Division of Cooper Tires 1983-`1985)
3 Shift operations responsible for all incoming / outgoing materials, transfer of goods associated with high volume auto parts manufacturer. Maintenance of inventory levels. Final shipment to automotive customers..
Shift Supervisor (Auburn, IN – Div. Cooper Tires 1983)
Managed entire off shift operation 75 person operation including molding, painting and finishing departments. Promoted to Materials Supervisor.
PROTECTIVE COATINGS, INC. 1976 – 1983
Manufacturer and fabricator of miscellaneous rubber and plastic product for chemical, food, power, transportation and water treatment applications.
Applicator for specialty linings and coatings.
Department Foreman (Ft. Wayne, IN 1981-1983)
Accountable for 3-shift 24/hr. operation of roofing area. Managed necessary equipment and manpower to meet customer requirements and company goals. Provide safe and efficient working environment.
Shift Supervisor (Ft. Wayne, IN 1979 – 1981)
Supervised overall shift operations including moldings, specialty coatings and metal fabrication area.
Safety Supervisor (Ft.Wayne, IN 1978 – 1979)
Initiated and established environmental, health and safety rules and regulations as dictated by associated governmental agencies.
Co-coordinator/Scheduler (Ft. Wayne, IN 1976 – 1978) Scheduled work and flow of goods through production enabling on time
shipment of products as required by customer. Assisted purchasing with maintenance of inventories relating to parts and materials
necessary to meet customer demands. Provide customer service regarding ship dates, product information and final shipment.
EDUCATION
Bachelor of Science degree - Business Management, Indiana State University, Terre Haute, IN.
Minor studies - Industrial Technology and Supervision, Indiana State University, Terre Haute, IN.
High School: St. Rita H.S. – Chicago, IL.
Additional Studies: Toyota Production Systems (TPS), 5 S, 8D problem solving, QS 9000 & ISO 14001, HIPPA, Team Leadership and Involvement seminars, MRP, JIT, TPM , SMED, SPC and Six Sigma.
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